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Administrative Assistant/Service Support Officer
Location:
Vancouver
Description:
Requisition ID: 196236 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What you will be doing: As a member of the Scotia Wealth Management team the Administrative Assistant is responsible for contributing to the overall success of the Centre by supporting the Client Service lead and or Sr Manager Regional Ops & Service in areas of client services, operations, administration and office management for all business lines while sustaining overall Centre operational efficiency and effectiveness. Responsibilities also include performing processing functions and ensuring adherence to Bank security procedures and policies to mitigate risk to the Bank. Is this role right for you? In this role you will: 1. Meet client needs by: Providing High Net Worth Clients with superior service that demonstrates knowledge and respect and exceeds their high level of expectation Taking full responsibility and resolving inquiries / concerns / complaints within agreed timeframes to the Client’s full satisfaction or by escalating to the appropriated source as set out in the Bank’s Complaint Resolution Standards and Procedures. Providing a high level of service and support to resolving Client’s, Private Banking Team as well as Centre staff with service issues while adhering to policy and procedures 2. Provide support for the delivery of Client Service by: Assisting clients with knowledgeable information and setting up of digital electronic Banking Processing Bank account deposits for Scotiatrust, Private Investment Council and Scotia Mc Leod Ensuring required material in Private Banking Client waiting area is properly maintained and current Monitoring and taking action on deficiencies for the entire Centre with systems and premises Arranging for offsite storage of file/destruction of obsolete files and records Monitoring and ordering office supplies and stationary for the SWM office. Preparation of returns/reports. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
April 13 on ListedBuy
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More About this Listing: Administrative Assistant/Service Support Officer
Administrative Assistant/Service Support Officer is a Clerical Administrative Assistant, Administrative Specialist Job at Scotiabank located in United States. Find other listings like Administrative Assistant/Service Support Officer by searching Oodle for Clerical Administrative Assistant, Administrative Specialist Jobs.
Administrative Assistant/Service Support Officer is a Clerical Administrative Assistant, Administrative Specialist Job at Scotiabank located in United States. Find other listings like Administrative Assistant/Service Support Officer by searching Oodle for Clerical Administrative Assistant, Administrative Specialist Jobs.