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Administrative Assistant/Customer Service
Location:
New Smyrna Beach, FL
Description:
Davis Bros. is Central Florida's industry leader in high quality heating and air conditioning equipment and services. A family-owned company with more than 65 years of experience. Davis Bros. provides an exceptional customer support team for any residential job from air conditioning repair(including emergency AC repair) to servicing a unit to AC installation. Check us out online: davisbroscooling.com We have an opening for an Administrative Assistant/Customer Service person to join our team. Pay Rate: $18.00/hr. - $27.00/hr. Depending on Experience Benefits: Medical insurance Paid Time Off 3% Simple IRA match Work Hours: Monday through Friday, 10:00 a.m. - 6:00 p.m., with some weekend availability Position Summary: As an Administrative Assistant/Customer Service for Davis Bros., you will be the front line of support for clients and all company staff, ensuring satisfaction with products, services, and features. This support team member will provide meaningful interactions with all those placed on their path with the goal to be inviting and build long-term relationships. šssential Functions: Excellent communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Answer and route all incoming calls Setting up and scheduling service calls according to company policies Assist Service Dispatcher as needed Educate customers about our products and services Resolve customer concerns Participate in outbound calling initiatives Maintain and promote a positive image of the Company Order entry for new or additional products/services Maintains customer accounts Other duties as assigned Qualifications: High school diploma or equivalent Aggressive self-starter Able to multi-task and answer a multi-line phone system Advanced customer service skills Empathy, Dependability, and Adaptability Strong data entry skills Excellent verbal and written communication skills Professional phone etiquette Strong attention to detail Strong administrative skills Intermediate Microsoft Suite experience office assistant, admin, admin jobs, office jobs, administration jobs, admin work
Company:
Davis Bros.
Posted:
April 17 on ApplicantPRO
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More About this Listing: Administrative Assistant/Customer Service
Administrative Assistant/Customer Service is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Davis Bros. located in New Smyrna Beach FL. Find other listings like Administrative Assistant/Customer Service by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.
Administrative Assistant/Customer Service is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Davis Bros. located in New Smyrna Beach FL. Find other listings like Administrative Assistant/Customer Service by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.