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60011-Loss Prevention Training Specialist
Location:
Quincy, MA
Description:
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Posting Notes: TJ Maxx Store 0457 || 100 Granite Street || Quincy || MA || 02169NON EXEMPT - JOB DESCRIPTIONJOB TITLE: Loss Prevention TrainingSpecialistDATE: 2/9/23REVISED:DEPARTMENT: Field Loss PreventionDIVISION: Loss PreventionAPPROVED BY:Immediate Supervisor (Signature) Division "Director of" (Signature)JOB SUMMARYOversees and leads the initial and continued technical and tactical training of theft resolutionand shrink reduction skills for all assigned TJX U.S. Loss Prevention Associates. Works inpartnership with Loss Prevention Managers across multiple disciplines and Loss PreventionTraining to assess and improve Loss Prevention Associates to meet and/or exceed theftresolution goals and minimize liability exposures. Ensures the safety of Loss PreventionAssociates, store Associates and customers, and the protection of the Company brand throughthe administration of training. Exhibits and models sound judgment in their decision-making.Adheres to Company policies and maintains and supports Company culture and values.Duties and ResponsibilitiesMajor Areas of ResponsibilitiesTraining & Skill Development* Delivers modular training and upskilling, including LP Policies & Procedures, fornew/existing TJX U.S. Loss Prevention Associates across multiple disciplines.* Coordinates the logistics for scheduling training, including the onboarding calendar, preworkreview, shipping materials, etc. for new/existing TJX U.S. Loss Prevention Associatesacross multiple disciplines.* Provides feedback and coaching to TJX U.S. LP Associates. Partners with the LossPrevention Managers to consistently provide feedback on their assessment of thenew/existing LP Associates (e.g., Internal/external theft resolution skills, report writing, CaseManagement usage).* Supports the Loss Prevention Managers during certification of new Loss PreventionAssociates.* Assesses and evaluates technical skills for Loss Prevention Associates and identifies theappropriate resources to support their development.* Maintains Status of Training reports to track each trainee's progress during the onboardingprocess.Internal & External Theft Resolution* Ensures impact of theft resolution by properly training LP Detectives to observe, apprehendand/or deter acts of dishonesty from external sources.* Ensures impact of theft resolution by properly training National Task Force Investigators toinitiate, investigate and document complex organized retail theft/fraud cases.* Ensures impact of theft resolution by effectively training the LP Associates (CentralizedInternal Investigations, LP Detectives, LP Specialist (Supply Chain), Customer ServiceAssociates) to initiate, investigate, and close dishonest Associate cases by identifyinginternal theft alert signals and methods, creating action plans, conducting surveillances, etc.* Effectively trains LP Specialists/LP Lead on protecting the Company's assets as it movesthrough the Supply Chain.* Effectively trains LP Associates on implementing shrink and safety awareness programs andidentifying resources to initiate and substantiate cases.* Focuses additional training and core role skill development for underperforming LPAssociates through recommending/demonstrating strategies and core role solutions toimprove theft resolution results.Partnership and Development* Ongoing partnership and communication with Business Partners at multiple levels anddisciplines.* Is a Subject Matter Expert across multiple disciplines. This requires the LPTSs to beupskilled in the uniqueness of each TJX U.S. brand, the National Task Force, CentralizedInternal Investigations and Distribution Center LP.Specify the number of associates receiving day-to-day guidance/direction.Providing Direction/Guidance: 0List the most frequent INTERNAL and EXTERNAL contacts and the typical purpose of the contact.Indicate the position or title of the internal contact(s), or the name or type of organization forexternal contact(s). For the purpose of the contact, please indicate if the nature of that contact isto deliver information, gather information, exchange information, coordinate activities and/ordirect activities.Internal Contacts Purpose of ContactDistrict Loss Prevention ManagersNational Task ForceLoss Prevention Investigators DC/ServiceCenter Loss PreventionLP TrainersHome Office AnalystsDistrict ManagersStore ManagementExternal Contacts Purpose of ContactCustomersLaw EnforcementCourt OfficialsAttorneysVendorsMinimum formal education, if any, required to perform this job e.g., Bachelor's Degree inAccounting, Law Degree).High School Diploma or equivalent work experienceMinimum job skills required to perform this job (for example: programming languages, stronginterpersonal skills, computer software packages).Excellent communication (verbal and written)Sound judgement/decision makingStrong problem-solving skills and influencing adherence to policies and proceduresCapacity to lead groups of 3-10 participants through training activitiesAbility to take initiative and perform well independentlyGood organizational skills and time managementAbility to train Associates regarding loss prevention techniques across multiple disciplinesExperience in Microsoft Office SuiteMinimum experience required to perform this job.Experience as a Loss Prevention Detective, ORC/Internal Investigations, Supply Chain LP, etc.with 6-12 months experience in a related role.List specific jobs which could prepare an individual for this job.Loss Prevention DetectiveLoss Prevention Lead/SpecialistLoss Prevention Supply Chain Lead/SpecialistLoss Prevention InvestigatorLoss Prevention SupervisorAt TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: TJ Maxx Store 0457 || 100 Granite Street || Quincy || MA || 02169
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More About this Listing: 60011-Loss Prevention Training Specialist
60011-Loss Prevention Training Specialist is a Training & Instructor Jobs Training Specialist Job at TJ Maxx located in Quincy MA. Find other listings like 60011-Loss Prevention Training Specialist by searching Oodle for Training & Instructor Jobs Training Specialist Jobs.
60011-Loss Prevention Training Specialist is a Training & Instructor Jobs Training Specialist Job at TJ Maxx located in Quincy MA. Find other listings like 60011-Loss Prevention Training Specialist by searching Oodle for Training & Instructor Jobs Training Specialist Jobs.