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1st Line Support Technician - Burton-on-Trent
Location:
Coatham Mundeville
Description:
1st Line Support Technician - Burton-on-Trent Join a leading healthcare company dedicated to enhancing patient care through innovative and cutting-edge technology. As our client continues to grow, they are seeking a dynamic and skilled 1st Line Support Technician to join their team.1st Line Support Technician - Burton-on-Trent Join a leading healthcare company dedicated to enhancing patient care through innovative and cutting-edge technology. As our client continues to grow, they are seeking a dynamic and skilled 1st Line Support Technician to join their team. Position Overview: As a 1st Line Support Technician, you will play a vital role in providing technical assistance and support to staff across various business departments. Your primary responsibility will be to troubleshoot and resolve technical issues promptly to ensure seamless operations across the service desk. The ideal candidate will possess excellent communication skills and strong problem-solving abilities. Key Responsibilities: Provide first-line technical support to end-users, including troubleshooting microsoft related technology inlcuding Windows 10/11 & Office 365. Respond to support requests via phone or email and escalate complex issues to the appropriate team members when necessary. Install, configure, and maintain computer systems, printers, and other peripherals. Assist in user account management, including password resets and access permissions. Document technical procedures and create knowledge base articles for end-user self-help. Collaborate with IT team members to implement and support IT projects and initiatives. Key Skills required: Experience using a service desk ticketing system. Strong knowledge of Windows operating systems Windows 10, Windows Server and Microsoft Office Suite. Familiarity with Active Directory, Exchange, and basic networking concepts. Excellent troubleshooting and problem-solving skills with a methodical approach. Exceptional interpersonal. Visit ListedBuy for more information.
Company:
Crimson
Posted:
April 11 on ListedBuy
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More About this Listing: 1st Line Support Technician - Burton-on-Trent
1st Line Support Technician - Burton-on-Trent is a Human Resource Technician Job at Crimson located in United States. Find other listings like 1st Line Support Technician - Burton-on-Trent by searching Oodle for Human Resource Technician Jobs.
1st Line Support Technician - Burton-on-Trent is a Human Resource Technician Job at Crimson located in United States. Find other listings like 1st Line Support Technician - Burton-on-Trent by searching Oodle for Human Resource Technician Jobs.