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1st/ 2nd Line
Location:
Coatham Mundeville
Description:
1st/ 2nd Line Support Engineer Location: Hartlepool Salary: £24,000 – 30,000 Are you a 1st Line Support Engineer looking for an amazing opportunity About the company A leading Managed Services Provider and Business Management Consultant within the education sector are looking for a proactive, inquisitive and knowledgeable individual to join their team as a 1st/ 2nd line support engineer.1st/ 2nd Line Support Engineer Location: Hartlepool Salary: £24,000 – 30,000 Are you a 1st Line Support Engineer looking for an amazing opportunity About the company A leading Managed Services Provider and Business Management Consultant within the education sector are looking for a proactive, inquisitive and knowledgeable individual to join their team as a 1st/ 2nd line support engineer. The ideal candidate will have great communication skills, 3+ years’ experience and the desire to learn and grow. Responsibilities• To provide 1st and 2nd line support to end-users via phone, email, or in-person• Working alongside the helpdesk team to resolve support calls• To escalate & work with third party suppliers to successfully resolve issues• To undertake audits and provide recommendations on customers’ IT environment• Resolve technical issues• Assist other members of the support team• Assisting with creation of technical documentation and proposals Candidate Requirements Essential Skills and personal qualities• At least 3+ years’ experience in a similar sector ideally within Education sector or another MSP• Knowledge of Microsoft Windows Operating Systems• Knowledge of Microsoft 365 Suite – Exchange Online, Outlook, Word, Teams, One Drive, Share Point etc. • Knowledge of configuration of hardware and the deployment of equipment• Knowledge of incident detection, analysis, resolution, and communication Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity. Visit ListedBuy for more information.
Company:
Just IT Recruitment
Posted:
January 4 on ListedBuy
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More About this Listing: 1st/ 2nd Line
1st/ 2nd Line is a Human Resource st nd Line Job at Just IT Recruitment located in United States. Find other listings like 1st/ 2nd Line by searching Oodle for Human Resource st nd Line Jobs.
1st/ 2nd Line is a Human Resource st nd Line Job at Just IT Recruitment located in United States. Find other listings like 1st/ 2nd Line by searching Oodle for Human Resource st nd Line Jobs.