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Help Desk Jobs, Customer Service & Call Center Jobs around Detroit

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Helpdesk/Technical Support representative - Spanish

: Computer& Software Jobs

Insider Referral Network - Pontiac, MI 1 week ago

Spanish language preferred.Knowledge of the Windows XP operating system and Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook)...

Technology | Technical Support Details

Spanish language preferred.Knowledge of the Windows XP operating system and Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook) Minimum 1 year experience troubleshooting computer hardware/software issues in a personal or professional environment Associates degree or higher education in a computer related field a Plus.Computer related certifications a PlusMinimum of one year in a direct customer support role Excellent written and verbal communication skills Excellent problem solving and analytical skills Detail-oriented and ability to multi-task Ability to work well under pressure Call Center experience a Plus Shift 8:00 a.m. to 7:00 p.m See more Technical Support Jobs in Detroit Area

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Helpdesk Technic an with Sec Auditing

: Computer& Software Jobs, Teksystems

Realmatch - Warren, MI 23 hours ago

A large healthcare client is looking for someone that can help with a login ID security audit they will need to work with many physicians offices...

Technology | Help Desk Details

A large healthcare client is looking for someone that can help with a login ID security audit they will need to work with many physicians offices in reconciling their IDs. Our client is looking for someone that might have a junior background in security that would be able to help us with this project . The length of the project is 4 to 6 weeks project. The individual will be responsible for auditing 2500 id's to make this determination. Most of the transactions will occur over the phone, email or fax to go thru this list. REQUIRED SKILLS:Login auditing analysis experience 2 years, strong customer service Documentation experience is a must Category: General Help See more Help Desk Jobs in Detroit Area

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Help Desk Associate (DoD Clearance) Selfridge, MI

: Computer& Software Jobs, L-3 Communications

L-3 Communications - Detroit, MI 3 days ago

Title: Help Desk Associate (DoD Clearance) Selfridge, MI Location: Michigan-Detroit-Selfridge ANGB L-3 STRATIS is pleased to announce their need...

Technology | Help Desk Details

Title: Help Desk Associate (DoD Clearance) Selfridge, MI Location: Michigan-Detroit-Selfridge ANGB L-3 STRATIS is pleased to announce their need for several Full-time, Full Benefits, DoD Cleared Help Desk Associates to support their rapidly growing customer in Selfridge, MI! Are you customer focused? Are you interested applying your hard-earned computer skills to ensure others in need of technical assistance are cared for? Do you have a desire to support a mission-critical program and crave working in a fast paced environment? If you answered yes to all three of these questions, please read on because we may have your next career opportunity! We are interviewing now for Operations Support Team members who will be responsible for providing support to the end-user community of a Government program with regard to globally deployed web-based applications or program questions and use. You will be selected if you have experience providing problem resolutions for end-users and/or internal customers. See more Help Desk Jobs in Detroit Area

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HelpDesk Coordinator

: Computer& Software Jobs, Adecco E & T

Realmatch - Detroit, MI 1 week ago

Job overview Company : Adecco E&T Title : HelpDesk Coordinator Skills : Date : 3-8-2010 Location : Farmington Hills, MI Area Code : 0 Employ....

Technology | Help Desk Details

Job overview Company : Adecco E&T Title : HelpDesk Coordinator Skills : Date : 3-8-2010 Location : Farmington Hills, MI Area Code : 0 Employ. Type: CON_HIRE_W2 Pay Rate : Market Job Length : Position ID : 146850 Dice ID : cxadecco Travel Required : unspecified Telecommute : no Contact information Save this job Email to a friend Click Here to Apply Job description Printer-Friendly HelpDesk Coordinator Farmington Hills, MI Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for an HelpDesk Coordinator on a contract to direct opportunity with a leading company in Farmington Hills In this position candidates will be *Providing level 2 support to users of the companies computer system. Candidates must posses experience with mainframe and Window server concepts. See more Help Desk Jobs in Detroit Area

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Help Desk

: Computer& Software Jobs, Kforce Technology Staffing

Yahoo! Hot Jobs - Ann Arbor, MI 1 week ago

Support the activities related to the day-to-day activities of the Help Desk including: Must be available for a 24 X 7 operation Ensure that...

Technology | Help Desk Details

Support the activities related to the day-to-day activities of the Help Desk including: Must be available for a 24 X 7 operation Ensure that quick, courteous service is provided Customer service skills and conflict resolution ability Handle escalated issues from field operators by engaging team members and vendors to resolve issues with minimum interruption to end customers Maintain non-phone support procedures such as NORAD, deployment support, and new store on boarding Understand concepts and business imperatives of the company Develop and execute the Company's Support Strategy Build, manage, and maintain strategic and tactical relationships with Project Management, Development, and Infrastructure to identify solutions to customers' needs Maintain awareness of help desk industry trends and implement best practices based on those findings The selected candidate must be able to work 2nd or 3rd shift and on weekends. See more Help Desk Jobs in Ann Arbor, MI Area

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Help Desk

: Computer& Software Jobs

Monster - Ann Arbor, MI 1 week ago

Support the activities related to the day-to-day activities of the Help Desk including: Must be available for a 24 X 7 operation Ensure that...

Technology | Help Desk Details

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Information Technology Specialist Custodian Support Help Desk

: Computer& Software Jobs

Federal Government Jobs - Ann Arbor, MI 1 week ago

Technology | IT Specialist Details

See more IT Specialist Jobs in Ann Arbor, MI Area

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HelpDesk Coordinator

: Computer& Software Jobs, Adecco

LocalHelpWanted - Farmington Hills, MI 1 week ago

HelpDesk Coordinator Location: Farmington Hills, MI Category: Information Technology Status: Temporary/Contract-to-Hire Reference:...

Technology | Help Desk Details

HelpDesk Coordinator Location: Farmington Hills, MI Category: Information Technology Status: Temporary/Contract-to-Hire Reference: US_EN_2_107549_146850 Salary: N/A Posted: March 05,2010 See more Help Desk Jobs in Detroit Area

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It Specialist Help Desk

: Computer& Software Jobs

Federal Government Jobs - Ann Arbor, MI 2 weeks ago

Technology | IT Specialist Details

See more IT Specialist Jobs in Ann Arbor, MI Area

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Help Desk / Technical Call Center R...

: Customer Service & Call Center Jobs, Company Name

Realmatch - Detroit, MI 4 weeks ago

We are urgently looking for Help Desk / Technical Call Center Representative in Detroit, MI. Job Responsibility:- Update incident ticket with...

Customer Service | Help Desk Details

We are urgently looking for Help Desk / Technical Call Center Representative in Detroit, MI. Job Responsibility:- Update incident ticket with timeline and troubleshooting.- Performed Updates existing ticket or creates new Sev1/RTOP ticket.- Varying shifts as 24 hour coverage is required.- Skills Required on any of these: Unix experience Network Topology experience Java experience Strong troubleshooting skills Understanding of the OnStar system as a product/service. If you are interested please give me a call as soon as possible at or send us your resume at (click on "Apply Online" button) or just click on the apply now button. Category: Customer Service & Support, Keywords: Technical Support Team Manager, Technical Support Call Center Manager, Technical Support Representative, Service Technician See more Help Desk Jobs in Detroit Area

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Technical Lead - Technical Support - Help Desk

: Computer& Software Jobs, Rgis

Employment Spot - Auburn Hills, MI Over 4 weeks ago

The Technical Lead, Technical Support will be responsible for providing leadership and training to Technical Support Specialists, assisting...

Technology | Technical Support Details

The Technical Lead, Technical Support will be responsible for providing leadership and training to Technical Support Specialists, assisting management with the ongoing, day to day support and maintenance of the service desk, as well as providing 1 st and 2 nd level technical support to RGIS employees. Job Requirements/Duties Responsible for the leadership, motivation, supervision and direction of a team of service desk professionals providing first and second level support to RGIS personnel Identify, prioritize and resolve technical issues reported by phone, email and in person Develop metrics and templates to evaluate technical support issue response times and solution solving skills of the team Prepares and analyzes service desk incident reports Develop training programs to update staff on new technologies and industry practices See more Technical Support Jobs in Detroit Area

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I.T.Applications Help Desk Technici...

: Computer& Software Jobs, Stahls'

Monster - Saint Clair Shores, MI Over 4 weeks ago

ESSENTIAL FUNCTIIONS / RESPONSIBILITIES OF THE JOB Responsible for answering incoming help desk phone calls and assist callers' based on the IT...

Technology | Help Desk Details

ESSENTIAL FUNCTIIONS / RESPONSIBILITIES OF THE JOB Responsible for answering incoming help desk phone calls and assist callers' based on the IT Help Desk procedures to include diagnosing and resolcing desktop and server=based applications and hardware issues expediently and qualitatively. Direct focus on first-line support tasks relating to business applications including online ordering, producti See more Help Desk Jobs in Detroit Area

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Help Desk -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit (Petosky - Otsego), MI Over 4 weeks ago

Contract Job Description Validate ticket quality, assign tickets, handle P1 and P2 High severity tickets, escalations, Ensure SLA attainment....

Technology | Help Desk Details

Contract Job Description Validate ticket quality, assign tickets, handle P1 and P2 High severity tickets, escalations, Ensure SLA attainment. Required Qualifications Strong knowledge of Excel. MCP andor A certification preferred. Location Detroit Compensation Coimmensurate with Experience This is a contract job.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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Technical Solutions Rep- Helpdesk -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit, MI Over 4 weeks ago

Calls to the Contact Centre can be varied and complex requiring a wide range of client specific knowledge and interpersonal skills to assist...

Technology | Help Desk Details

Calls to the Contact Centre can be varied and complex requiring a wide range of client specific knowledge and interpersonal skills to assist submitting requests. Help Desk Coordinators refer problems and issues to specialist groups when required. This also includes Working to achieve team wide Service Levels for phone answer and resolution Ensuring appropriate process standards are met and maintained Accurate documentation of calls and problems Initiate the request management workflow process Identification of areas of process improvement 1st Level telephone Compliance to regional Call Handling procedure via Quality Monitoring program Deliver consistently high levels of customer service Accurate documentation of calls and cases Manage time and workload to meet predetermined service levels Maintain data accuracy in call logging tool through contact validation Assign problem cases and request tasks to the correct provider group Follow up call logging tool cases and requests to completion Validate appropriate See more Help Desk Jobs in Detroit Area

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Full Time - PC Level 1 Technician Needed for Onsite Helpdesk -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit, MI Over 4 weeks ago

Please check our job posting located at httpwww.pcmiracles.comjobs Location Clarkston, MI Compensation 11 - 13 per hour, based on...

Technology | Help Desk Details

Please check our job posting located at httpwww.pcmiracles.comjobs Location Clarkston, MI Compensation 11 - 13 per hour, based on experiencePrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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Japanese speaking Helpdesk -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit, MI Over 4 weeks ago

We are looking for Japanese Speaking Helpdesk Analyst for our client in Troy area. REQUIRED SKILLS The right candidate should be very fluent...

Technology | Help Desk Details

We are looking for Japanese Speaking Helpdesk Analyst for our client in Troy area. REQUIRED SKILLS The right candidate should be very fluent inJapanese and English speaking, reading writing. Experience in providing IT support over the phone on Windows XP operating system environment. Location Troy Compensation 20hrPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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DispatcherAdmin for Technical Help Desk - Seasonal -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit (New Center), MI Over 4 weeks ago

Seeking dispatcher for busy technical help desk for evenings weekends.Must have availability from 5 or 6 pm until 10 pm or later weeknights, both...

Technology | Help Desk Details

Seeking dispatcher for busy technical help desk for evenings weekends.Must have availability from 5 or 6 pm until 10 pm or later weeknights, both weekend days.This is a sesonal position and will end after the tax season is over. Must be a multi-tasker, good typist, great phone nammers and a sense of urgency.We use a tracking system and you must be able to type and talk at the same time.We are very busy and the environment is somewhat noisy, so you must be able to function under those conditions. Send resume in MS Word format to email address.No phone calls please. Location FraserClinton Twp Compensation 11.00 This is a part-time job.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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Re Re IT Help Desk Pontiac - Dreamland - -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit (Chandler Park), MI Over 4 weeks ago

Everyday when I search forhelp desk I come across these same bozos. With all the skills needed for this how would you expect someone to drop their...

Technology | Help Desk Details

Everyday when I search forhelp desk I come across these same bozos. With all the skills needed for this how would you expect someone to drop their dignity and accept a ridiculous offer of 13hour. Plus this is WITH their Pay Raise Increase if anyone has noticed when searching for jobs over the past 5 months. No wonder the job is still open----NO ONE WANTS TO BE TREATED LIKE SCUM...Dirtbags. Suck it. Suck it big time in Spanish, French, and Portuguese.... Compensation blahPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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Help Desk Support-

: Computer& Software Jobs

Newyork Listlux Classified - Detroit, MI Over 4 weeks ago

Job Description Provides basic troubleshooting assistance and ticket resolution for personal computer users. Required Qualifications Lotus Notes...

Technology | Help Desk Details

Job Description Provides basic troubleshooting assistance and ticket resolution for personal computer users. Required Qualifications Lotus Notes MS Excel MS Word Windows XP Location Sterling Heights Compensation best available Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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First Level Help Desk 6 month contract -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit (Fishkorn), MI Over 4 weeks ago

Fortune 100 company Calls to the Contact Centre can be varied and complex requiring a wide range of technical knowledge and interpersonal skills...

Technology | Help Desk Details

Fortune 100 company Calls to the Contact Centre can be varied and complex requiring a wide range of technical knowledge and interpersonal skills to assist, diagnose and or resolve issues. Help Desk Coordinators refer problems and issues to specialist groups when required. This also includes On phone diagnostics and troubleshooting Lansing with Service Provider Groups and external vendors Working to achieve team wide Service Levels for phone answer and resolution Ensuring appropriate process standards are met and maintained Accurate documentation of calls and problems Initiate the problem management workflow process Identification of areas of process improvement 1st Level telephone Compliance to regional Call Handling procedure via Quality Monitoring program Strive for a high level of first contact resolution Deliver consistently high levels of customer service Accurate documentation of calls and cases Manage time and workload to meet predetermined service levels Maintain data accuracy in call logging tool See more Help Desk Jobs in Detroit Area

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Technical Support Help Desk -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit (New Center), MI Over 4 weeks ago

Technical Support Help Desk HR Block is seeking technical support staff for the time period now until the end of tax season. Hourly commitment per...

Technology | Technical Support Details

Technical Support Help Desk HR Block is seeking technical support staff for the time period now until the end of tax season. Hourly commitment per week is 20-30 hours, must be available at least one weekend dayevening and two weeknights. Technically adept, customer service oriented, reasonably good typing skills, great multi-tasker. Two weeks paid training done within the hours of your work shift. Clean but noisy environment.Some local field work may be required as well. You must be able to lift 50 lbs, have a reliable vehicle that you might have to transport computer equipment in, a valid Michigan drivers license auto insurance. You must be at least 18 years old. Must be quick learner and able to work independently. This job is primarily telephone help desk with remote computer support, although you may be required to travel to some local sites to do setuptroubleshootingtraining. Our hours are Monday - Saturday 7 am - 10 pm and Sunday 9 am - 9 pm for right now. See more Technical Support Jobs in Detroit Area

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PC Technician - Onsite Helpdesk -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit, MI Over 4 weeks ago

Please check our job posting located at httpwww.pcmiracles.comjobs Location Clarkston, MI Compensation 11 - 13 per hour, based on...

Technology | Help Desk Details

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Help Desk - Bilingual Chinese -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit (Downtown), MI Over 4 weeks ago

Busy office in Shelby Township is seeking a Chinese speaking help desk clerk on 2nd shift. The ideal candidate will have eye for detail, excellent...

Technology | Help Desk Details

Busy office in Shelby Township is seeking a Chinese speaking help desk clerk on 2nd shift. The ideal candidate will have eye for detail, excellent computer skills, and a provide great customer service. Accuracy is a must This is a long-term opportunity. Great fit for college students Casual and fun work enironment. Immediate benefits available. Email resumes to jobs.shelbymiexpresspros.com for immediate consideration. Location Shelby Township, MI Compensation 10hrPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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IT Help Desk -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit, MI Over 4 weeks ago

You want an Oracle person for only 13 an hour Are you nuts Try 40 an hour absolute minimum I HATE THESE LOWBALLERS Location Pontiac Compensation...

Technology | Help Desk Details

You want an Oracle person for only 13 an hour Are you nuts Try 40 an hour absolute minimum I HATE THESE LOWBALLERS Location Pontiac Compensation SLAVE WAGESPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this jobPlease do not contact job poster about other services, products or commercial interests. See more Help Desk Jobs in Detroit Area

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Help Desk Tech 15hr 3 month CTH -

: Computer& Software Jobs

Newyork Listlux Classified - Detroit (Berg - Lasher), MI Over 4 weeks ago

Help Desk Tech 3 month Contract to Hire Key Responsibilities Under general supervision, provides IT Customer Service and Help Desk support for the...

Technology | Help Desk Details

Help Desk Tech 3 month Contract to Hire Key Responsibilities Under general supervision, provides IT Customer Service and Help Desk support for the organization. Supports operating systems, hardware and software tools, including installation, configuration, and maintenance. Essential Job Functions Answers staff questions in person and via phone on all company-supported applications and systems Creates, reviews, and maintains the help desk ticket system Troubleshoots problems reported to the help desk and determines source and resolution Prioritizes requests for technical assistance Analyzes and resolves technical problems for established technologies Provides documentation and cross-training with other work area personnel Serves as technical specialist for technical problems and emergencies Works with vendors for resolution of problems Maintains confidentiality with regard to information being processed, stored or accessed by the network Install See more Help Desk Jobs in Detroit Area

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Help Desk Jobs, Customer Service & Call Center Jobs around Detroit

Helpdesk/Technical Support representative - Spanish

Helpdesk Technic an with Sec Auditing

Help Desk Associate (DoD Clearance) Selfridge, MI

HelpDesk Coordinator

Help Desk

Help Desk

Information Technology Specialist Custodian Support Help Desk

HelpDesk Coordinator

It Specialist Help Desk

Help Desk / Technical Call Center R...

Technical Lead - Technical Support - Help Desk

I.T.Applications Help Desk Technici...

Help Desk -

Technical Solutions Rep- Helpdesk -

Full Time - PC Level 1 Technician Needed for Onsite Helpdesk -

Japanese speaking Helpdesk -

DispatcherAdmin for Technical Help Desk - Seasonal -

Re Re IT Help Desk Pontiac - Dreamland - -

Help Desk Support-

First Level Help Desk 6 month contract -

Technical Support Help Desk -

PC Technician - Onsite Helpdesk -

Help Desk - Bilingual Chinese -

IT Help Desk -

Help Desk Tech 15hr 3 month CTH -