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Remote - Customer Service, Tech or Sales Professional | Customer Service Representative, Service T1

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Remote - Customer Service, Tech or Sales Professional

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Remote - Customer Service, Tech or Sales Professional is a Full Time Customer Service Representative, Service Technician in Customer Service Job at Grostacks in Dallas TX
Location:
Dallas, TX
Description:

Service Fortune 500 companies and provide quality customer service, regarding various available products and services.Responsibilities• Answer inbound calls• Provide contact completion and/or alternate solutions for the caller• Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion• Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines• Adhere and meet client program metric performance goals• Maintain concentration and focus in order to meet performance goalsSkills & Abilities• Good knowledge of business English, spelling and punctuation• Must be able to communicate clearly and effectively• Ability to define problems, collect data, establish facts and draw validconclusions, based on limited information.• Demonstrate the ability to handle pressure when attempting to meetperformance goals.• Must be able to provide quality customer service and able to work withdifficult or emotional customers, on occasion, while still maintaining a strict level of professionalism.• Ability to remain alert and ready to accept calls, even during periods of low call volume.• Ability to project and convey a positive, concerned and professional image to customers• Ability to be adaptable and quickly adjust to change• Must be able to conduct data search efficiently and effectively whileworking within specific time constraints• Ability to maintain a well-organized work area• Manage time effectively• Concentrate and focus for extended period of time• Remain alert at all times• Adhere to work schedule and punctuality requirements
Company:
Grostacks
Posted:
January 13 on Oodle
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More About this Listing: Remote - Customer Service, Tech or Sales Professional
Remote - Customer Service, Tech or Sales Professional is a Customer Service Customer Service Representative, Service Technician Job at Grostacks located in Dallas TX. Find other listings like Remote - Customer Service, Tech or Sales Professional by searching Oodle for Customer Service Customer Service Representative, Service Technician Jobs.