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Office Manager Position | Office Manager in Customer Service Job at Mosquito Joe in Daphne AL | 441

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Office Manager Position

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Office Manager Position is a Full Time Office Manager in Customer Service Job at Mosquito Joe in Daphne AL
Daphne, AL

Position Summary:Oversee the day to day operations of the business, with a heavy emphasis on sales, marketing and customer service. Responsible for business growth and development, customer relations and overall office function. Work closely with the team to increase productivity, quality of service and profitability of our designated territory.Main Duties and ResponsibilitiesAdvanced understanding of pest control industry and of mosquito control (training will be provided).Responsible for sales and marketing efforts and outcomes. Providing quotes within 24 hours of obtaining leads, following up on leads on a routine basis through email marketing, phone calls, etc.Answer incoming calls, addressing current customer needs; and provide customer leads with custom quote and information regarding our services.Responsible for overall customer account management; includes inputting new customers, scheduling and routing services, and following up on resprays, past due accounts, etc.Manage customer retention programIncrease community relations and awareness of company.Maintain website and social media accountsEffectively communicate with our team and customers to foster and maintain our high standards of customer relations and services we provide; resolving customer complaints professionally.Create a cohesive team environment through developing and maintaining good employee relations.Take personal initiative and responsibility for correcting any problems.Provide recommendations to improve the office aspect of business operations.Assist with supporting field technicians.QualificationsThis position requires strength and commitment in customer relations, marketing and sales, as well as excellent verbal and written communication; prior experience in these areas is highly desired. A thorough working knowledge of Microsoft Office products and Google Docs is needed. A college degree or equivalent experience is required, with a background in sales and marketing or business. Candidate must have the ability and willingness to work a flexible schedule. A valid driver’s license and clean driving record is needed.Job Relations:Reports to Gail Yongue, CEO/President
Mosquito Joe
December 28 2016 on Oodle
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More About this Listing: Office Manager Position
Office Manager Position is a Customer Service Office Manager Job at Mosquito Joe located in Daphne AL. Find other listings like Office Manager Position by searching Oodle for Customer Service Office Manager Jobs.