This listing was posted on The Resumator.
Customer Communications Associate
Location:
Lauderhill, FL
Description:
Infinity Management Group is a firm that specializes in consulting and sales for some of the most exciting and well-known companies in the nation. Creating personal relationships is the foundation of our firm. We uphold long-standing relations with our clientele not because we are the biggest, but because we strive to be the best. Plain and simple - Using our direct marketing methods, we have continuously achieved dramatic results for clients, both large and small, from many different industries.The ideal Customer Communications Associate candidates will possess a "second-to-none" work ethic and an unbelievably positive business attitude. We've created a working atmosphere that has not only proven effective, but energetic and fun, so YOU must be too! A big part of Infinity Management Group's success is based on a foundation of every day being different while having unlimited opportunities - every team member contributes to the expansion of the company. Responsibilities of a Customer Communications Associate: Responding to Customer Inquiries: You'll be responsible for promptly and accurately responding to customer inquiries in person Providing Product or Service Information: You'll need to have a deep understanding of the company's products or services to provide accurate and helpful information to customers who have questions or need assistance. Resolving Customer Issues: Addressing customer complaints, problems, or issues in a professional and efficient manner is a key part of the role. Processing Orders and Requests: Assisting customers with placing orders, tracking shipments, processing returns, and handling other transactional tasks. Managing Communication Channels: Monitoring and managing communication channels to ensure timely responses and efficient handling of customer inquiries. Documenting Interactions: Keeping detailed records of customer interactions, inquiries, complaints, and resolutions in the company's CRM (Customer Relationship Management) system. Customer Communications Associate will focus on the following areas: Promotional Sales and Marketing Customer Service Public Relations Account Coordination Campaign Management Client Relations Customer Communications Associate Candidates must represent the following: Excellent communication skills Leadership experience Ability to work in a high energy environment Ambition, strong work ethic, and open to new ideas Be a self-starter with problem-solving skills Be a career-oriented individual searching unlimited opportunities #LI-Onsite Powered by JazzHR
Company:
Infinity Managment Group
Posted:
June 25 on The Resumator
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More About this Listing: Customer Communications Associate
Customer Communications Associate is a Jobs Customer Communications Job at Infinity Managment Group located in Lauderhill FL. Find other listings like Customer Communications Associate by searching Oodle for Jobs Customer Communications Jobs.
Customer Communications Associate is a Jobs Customer Communications Job at Infinity Managment Group located in Lauderhill FL. Find other listings like Customer Communications Associate by searching Oodle for Jobs Customer Communications Jobs.