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Business Project Advisor, Campaign Management - Express Scripts - Hybrid
Location:
Morris Plains, NJ
Description:
POSITION SUMMARY The Enterprise Print and Distribution (EP&D) Campaign Management team is responsible for developing comprehensive targeting specifications documents and managing the campaign life cycle for strategic enterprise communications. The Business Project Advisor is the primary liaison between the business and Technology partners, responsible for defining campaign targeting specifications and developing the functional requirements document, as well as campaign execution oversight. The Advisor will work on large enterprise-wide communication initiatives at a program level. This role leads cross-functional, strategic communication execution while also leading internal projects and process improvement initiatives. The role will partner with business and operational stakeholders to define business requirements and coordinate with Technology to implement communications. Advisor will build communication targeting specifications and collaborate with Technology partners to enable the deployment and fulfillment of multi-channel communications. This position will require the flexibility to perform onsite 3 days per week at a designated Cigna facility. Primary Functions * Gather communication setup requirements from various functional teams: campaign targeting, digital communications, and business and technology partners. * Analyze, gather and document business requirements for new communications, enhancements to existing communications as well as build, test, implement and support rollout. * Ensure inputs are accurate, complete and entered into system of record * Conduct research and analysis to identify issues and resolve them with business & technology partners * Knowledge and experience with building and maintaining data targeting flowcharts in Campaign Orchestration/Journey software * Identify and implement process improvements and develop tools to complete deliverables in an accurate and efficient manner * Manage and report on project status and timelines * Manage the campaign execution calendar Key Qualifications * Bachelor's degree in Business Administration, Marketing, Information Technology, or related curriculum preferred * 5+ years of project/program management experience in campaign management, marketing, communications, or related field * Campaign Automation software experience; i.e., UNICA, RedPoint, Alterain, Adobe, or similar * Agile, Atlassian-Jira, Confluence; SharePoint, Alation experience preferred * Moderate SQL skills or familiarity preferred, but not required * High level of confidence and enthusiasm to learn new processes and systems * Excellent communication skills with the ability to speak with technical and non-technical audiences interchangeably * Demonstrated self-initiative and independently manage campaign execution from ideation to implementation * Customer-centric campaign planning and segmentation experience * Strong analytical, planning, problem identification and resolution skills required. * Proven ability to manage multi-channel, direct marketing campaigns and/or database marketing experience * Proven ability to plan for and integrate multiple tasks concurrently as well as work independently. * Ability to identify and engage cross-functional teams in support of project completion, while obtaining needed buy-in from stakeholders * Agile, creative thinker, solution and detailed oriented * High-level of confidence, integrity, enthusiasm and executive presence * Ability to work in a fast-paced environment, handling multiple priorities * Ability to influence others * Proven ability to work in a team environment * Ability to build strong relationships with peers across the organization * Marketing Services Provider (MSP) experience a plus * Experience in the healthcare industry a plus * Proficient PC skills including Microsoft Office (Excel, Word, PowerPoint) required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: XXXX@cigna.com for support. Do not email XXXX@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Company:
Cigna
Posted:
June 21 on Equest
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More About this Listing: Business Project Advisor, Campaign Management - Express Scripts - Hybrid
Business Project Advisor, Campaign Management - Express Scripts - Hybrid is a Executive Manager Job at Cigna located in Morris Plains NJ. Find other listings like Business Project Advisor, Campaign Management - Express Scripts - Hybrid by searching Oodle for Executive Manager Jobs.
Business Project Advisor, Campaign Management - Express Scripts - Hybrid is a Executive Manager Job at Cigna located in Morris Plains NJ. Find other listings like Business Project Advisor, Campaign Management - Express Scripts - Hybrid by searching Oodle for Executive Manager Jobs.