This listing was posted on The Resumator.
Patient Care Coordinator (Bilingual)
Location:
Boca Raton, FL
Description:
**MUST BE a Certified Medical Assistant** Are you passionate about making a difference in healthcare? Join our fast-growing team as a Bilingual Chronic Care Coordinator at a dynamic healthcare company specializing in remote patient monitoring for chronic conditions. In this role, you'll focus on enrolling individuals with diabetes or hypertension into our Chronic Care Management (CCM) program, a benefit provided by their insurance company. As the first point of contact, you'll manage a high volume of inbound calls, ensuring each caller receives a positive and supportive experience. Key Responsibilities: Maintain accurate documentation of all communications in patient records. Coordinate and schedule follow-up physician appointments through an EMR (Electronic Medical Records) system. Liaise with physicians and other healthcare providers. Provide efficient and accurate responses to callers, offering solutions and referrals while ensuring clients feel valued. Utilize software, databases, scripts, and tools effectively. Participate in training and learning opportunities to enhance your knowledge of the company and your role. Adhere to all company policies and procedures. Skills Required: Experience in a healthcare call center or medical practice environment is required. Proficiency in using Electronic Health Records (EHR) systems Strong time management skills and ability to multitask and prioritize effectively. Social perceptiveness and service-oriented mindset. Bilingual proficiency in English and Spanish. Certified Medical Assistant Proficiency in MS Office suite. Exceptional customer service, active listening, and professional phone demeanor. Experience in Endocrinology or chronic care management preferred Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: Day shift No weekends Work setting: Call center In-person Powered by JazzHR
Company:
Stride Md
Posted:
June 19 on The Resumator
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More About this Listing: Patient Care Coordinator (Bilingual)
Patient Care Coordinator (Bilingual) is a Nurse & Healthcare Care Coordinator, Patient Service Representative Job at Stride Md located in Boca Raton FL. Find other listings like Patient Care Coordinator (Bilingual) by searching Oodle for Nurse & Healthcare Care Coordinator, Patient Service Representative Jobs.
Patient Care Coordinator (Bilingual) is a Nurse & Healthcare Care Coordinator, Patient Service Representative Job at Stride Md located in Boca Raton FL. Find other listings like Patient Care Coordinator (Bilingual) by searching Oodle for Nurse & Healthcare Care Coordinator, Patient Service Representative Jobs.