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Senior Director of Fitness and Wellness
Location:
Palo Alto, CA
Description:
What do benefits, membership to a state-of-the-art fitness center, up to 20 paid holidays, PTO and working at the JCC have in common? Read below to find out! Pay Range: $125,000 - $150,000 annually The Place: The Oshman Family Jewish Community Center (OFJCC) is an exciting and innovative non-profit organization in the heart of Silicon Valley. We create fun, meaningful, inclusive and joyful experiences through educational, social, cultural, spiritual, fitness and wellness programs. Join us! Year-round positions available! The Job: The Fitness & Wellness Center is the beating heart of the Oshman Family JCC’s active, multigenerational community center. Your role as the Senior Director of Fitness and Wellness is a pivotal one. You will focus on instilling a customer-centered culture that actively fosters member engagement across the wellness operation, work with fitness management team to craft innovative wellness programs that are distinct in the market, drive membership growth and new revenue opportunities, and foster collaboration with other departments across the JCC. You will also oversee the Fitness & Wellness Center’s management and membership staff, and are responsible for meeting the centers financial and performance goals and reporting on these regularly. The Perks: Medical, dental, vision insurance Paid holidays and paid time off 403(b) retirement Free membership at our award-winning fitness center Unlimited access to our new R&R room - with a focus on Recovery Reimbursement for continuing education certification and conference fees Employee discount program OFJCC swag Fun, motivating workplace Free Coffee!! Benefits exceptions apply, based on # hours worked per week The Core Duties: Strategy: Developing a strategic business plan and financial projections Devising extraordinary programs that differentiate the center and offer members a unique experience Staying current on industry trends and the competitive landscape Identifying and securing strategic and community partnerships Evaluating and continuously improving operations Working closely with Marketing on the marketing and outreach plan to support audience development Management: Supervising, mentoring and evaluating department managers Cultivating a positive, welcoming and customer-centered culture across the center Collaborating with HR on recruitment efforts and personnel Providing for ongoing training, certification and professional development across the team Programs: Innovating new programming to stand out and anticipate the evolving needs of the community Overseeing the ongoing development of group exercise, training, Pilates and aquatics programs Working collaboratively with other JCC departments to implement programs that holistically engage members and add to the value of membership Ensuring meaningful paths of onboarding and continued engagement for members through program experiences Membership: Overseeing membership sales and setting appropriate targets and promotions Interacting with members actively to understand the varied needs of members and garner feedback on the member experience Being the final point of escalation for member issues Ensuring a superior member experience that exceeds members’ expectations of programs, equipment, spaces and service Reporting: Preparing the annual budget and conduct monthly reconciliation Analyzing variances and making adjustments to ensure fiscal responsibility Tracking key performance metrics and providing regular reporting Knowledge of the JCC: Understanding the JCC’s mission and being knowledgeable about its programs and services Participating in JCC management meetings and training and other JCC events Representing the OFJCC in a professional manner Modeling excellent customer service Other duties as required. Qualifications & Skills: Minimum of 8 years of experience directing complex logistical operations, personnel and budgets in fitness/wellness, health services, hospitality, or an equivalent membership-driven industry A proven track record of establishing a team culture that is positive, inclusive and accountable for results Demonstrated success in leading new business development, establishing programs for long-term customer retention and driving financial results Ability to work with different CRM systems and provide meaningful reporting Excellent written and oral communication, leadership, interpersonal and supervisory skills Scheduling flexibility to work occasional evenings and weekends to support programming; must have a valid drivers’ license and dependable transportation A passion for helping others to achieve their health and wellness goals and connect with community Powered by JazzHR
Company:
Oshman Family JCC
Posted:
June 15 on The Resumator
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More About this Listing: Senior Director of Fitness and Wellness
Senior Director of Fitness and Wellness is a Executive Director Job at Oshman Family JCC located in Palo Alto CA. Find other listings like Senior Director of Fitness and Wellness by searching Oodle for Executive Director Jobs.
Senior Director of Fitness and Wellness is a Executive Director Job at Oshman Family JCC located in Palo Alto CA. Find other listings like Senior Director of Fitness and Wellness by searching Oodle for Executive Director Jobs.