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IT Field Technician : Glens Falls, NY area
Location:
Granville, NY
Description:
Salary:22.63:33.95 SUMMARYThe primary responsibility of this position is to troubleshoot, install, repair, and/or replace IT equipment and related hardware and software within our grocery stores and administrative support locations. This position requires frequent travel from site to site for service requests and project related activities. IT Field Technicians provide information technology support to customers via phone, remote access, email, and/or onsite service requests that are scheduled or require dispatched service to locations based on the needs of the business. This position will be based in the Glens Falls, NY area in order to cover store locations including stores in NY Capital District, Northern NY, Vermont, and New Hampshire. ESSENTIAL DUTIES AND RESPONSIBILITIES stylelist:style:type:circle::Troubleshoot, install, repair, and/or the replace computer hardware and software in new and existing store and warehouse locations including, but not limited to: Registers, scales, servers, switches, printers, keyboards, circuit boards, phone equipment, battery backups, monitors, hard drives, hand scanners, message boards, and new equipment as needed. :Maintain the integrity of the store networks including network wiring and terminations.:Demonstrate Inventory Management and parts allocation within assigned company truck.:Demonstrate proficiency while troubleshooting and resolving technology issues. :Provide ongoing feedback to management and associates/teammates regarding equipment use and misuse to reduce future failures and develop better trouble shooting procedures.:Presents a professional appearance to customers by dressing in professional attire according to company standards.:Able to provide extraordinary customer service to both internal and external customers. :Performs duties as assigned, including but not limited to, other duties that arise from the needs of the business. MINIMUM QUALIFICATIONS stylelist:style:type:circle::Ability to communicate effectively verbally and in writing with internal departments on issues. :Present a customer:oriented image of professionalism and service satisfaction while adhering to company policies and procedures.:Knowledge of all company used software relating to position tasks.:Must have a valid drivers license SCHEDULE REQUIREMENTS stylelist:style:type:circle::Requires working:hour flexibility to work late and long hours as required by individual projects, and flexibility to weekends and/or nights. :Requires rotating on call scheduling.:Some overnight travel required. : In addition to the locations listed above, on:call shifts could also be asked to cover store inConnecticut, Pennsylvania, and New Hampshire EDUCATION AND EXPERIENCE stylelist:style:type:circle::Minimum of a high school diploma or GED required.:At least two years' experience with PC hardware and software and the ability to perform basic IT maintenance, troubleshooting, and installation. :Familiarity with grocery store equipment (register POS system, network and server gear, self:check:out units, printers, switches etc.).:Ability and desire to gain technical certifications as necessary to grow in the role.:Ability to work firsthand with equipment and to perform the physical demands of installation. PHYSICAL REQUIREMENTS Bending Occasional 1:3 HoursDriving Frequent 3:5 HoursExposure to Hot Environment Occasional 1:3 HoursExposure to Cold Environment Occasional 1:3 HoursGrasping/Finger Movement and Dexterity: Left/Right Hands Frequent 3:5 HoursLifting Occasional 1:3 Hours up to 50lbsPushing/Pulling Occasional 1:3 Hours up to 50lbsSitting Frequent 3:5 HoursSquatting/Kneeling Frequent 3:5 HoursStanding Occasional 1:3 HoursTwisting Occasional 1:3 Hours OTHER PHYSICAL REQUIREMENTSEQUIPMENT USED stylelist:style:type:circle::Desktop, laptop, tabl
Industry:
Legal
Posted:
June 9 on Tip Top Job
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More About this Listing: IT Field Technician : Glens Falls, NY area
IT Field Technician : Glens Falls, NY area is a Customer Service Field Technician Job located in Granville NY. Find other listings like IT Field Technician : Glens Falls, NY area by searching Oodle for Customer Service Field Technician Jobs.
IT Field Technician : Glens Falls, NY area is a Customer Service Field Technician Job located in Granville NY. Find other listings like IT Field Technician : Glens Falls, NY area by searching Oodle for Customer Service Field Technician Jobs.