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Associate Director, Affiliate Evaluation
Location:
Albuquerque, NM
Description:
Planned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation's largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks an Associate Director, Accreditation Reviews. This job reports to the Director, Accreditation Reviews in the Accreditation and Evaluation Department (AED) of PPFA. The Accreditation and Evaluation Department ensures that affiliate programs, operations, and systems are in compliance with PPFA's Standards of Affiliation, the Medical Standards and Guidelines, and all other PPFA accreditation standards. Purpose : A leadership role in the formal PPFA accreditation process to ensure that affiliate programs, operations and systems are in compliance with PPFA's Standards of Affiliation, the Medical Standards and Guidelines, and all other PPFA accreditation standards. In conjunction with the team, manages the administration of the AED accreditation process. Delivery : * Is responsible for setting the tone and working proactively to ensure that the entire review process feels collaborative, rather than confrontational, to affiliate CEO, staff, and board members, and that the on-site review has the least possible impact on health center staff and patients. Conveys difficult news to CEO and senior staff in an empathic and nonjudgmental manner. Maintains objectivity and professional demeanor at all times when interacting with affiliate staff and board members. Reacts quickly to minimize impact of unexpected developments while onsite at affiliates (e.g., surveyor absence/illness; unexpected weather events; negative reactions by affiliate staff, etc.)* Manages consultant surveyors (advanced practice clinicians or physicians) during reviews. Orients new consultants, coordinates and helps conduct competency assessment for consultant surveyors. Participates in the scheduling and provision of regular communication (e.g., writing newsletter articles) to all consultant surveyors. Assists in the training of surveyors regarding changes in accreditation indicators, assessment tools, and accreditation processes.* Manages all aspects of an affiliate's accreditation visit, including: Organizing and coordinating the schedule with appropriate affiliate staff to ensure a comprehensive review of all business operations and clinical services offered by the affiliate, including coordinating off-site EHR assessments Overseeing and managing the team of health center surveyors (includes physicians and advanced practice clinicians). Interviewing CEO, board chair, and senior and key program directors of the affiliate. Checking in regularly with the CEO throughout the review process. Conducting HR audit of personnel files and training records. Inputting indicator findings into the accreditation template and ensuring assessment of all performance indicators and EOPs. Providing an objective, professional report of all findings to the CEO, senior affiliate staff, and board leadership at the end of the accreditation review. * Ensures that all required off-site interviews are completed during Week 1 of the review. Collaborates with and secures agreement from national office program experts on appropriate outcomes for accreditation elements of performance (EOPs).* Reviews affiliates' critical documents. Ensures submission of required documents from affiliates scheduled for accreditation; reviews documents; ensures compliance with accreditation indicators and EOPs; identifies all non-compliance issues requiring correction; communicates results to affiliate CEO or CEO's designees; secures any missing information, checks for and corrects misinterpretations, and discusses required changes; and inputs findings into the Final Accreditation Report (FAR).* Collects and reviews audits (e.g., medical record audits, health center audits) and reports from team members (program experts and health center surveyors). Assesses adherence to EOPs and develops and writes corrective actions for EOPs out of adherence. Works collaboratively with co-review manager to provide an objective recommended accreditation status to the PPFA board's Affiliate Development and Accreditation (ADA) Committee.* Completes the Final Accreditation Report; ensures review of report by Director, Affiliate Evaluation, National Director, AED, and other AED leadership as appropriate; advises AED leadership of all affiliate accreditation issues. * Provides ongoing monitoring of affiliates' progress in completing all required actions indicated in the affiliate accreditation report, or as directed by the Affiliate and Development and Accreditation (ADA) Committee of the PPFA board. * Collaborates with National Director and AED leadership to ensure the accreditation process is comprehensive, consistent, current, and meets PPFA's Standards of Affiliation; reviews and assists in the revision of accreditation documents and tools. Participates and contributes to the biennial crosswalk between PPFA's accreditation standards and those of external accrediting organizations, and the review and revision of indicators and EOPs. * Provides support and assistance to Accreditation and Quality Committee (AQC), including provision of reports containing timely, relevant, and required affiliate accreditation information.* Maximizes the use of technology to increase the efficiency of PPFA's accreditation program i.e. create online assessment tools.* Works collaboratively and inter-departmentally to develop assessment tools and resources for affiliates. * Participates in development and implementation of AED internal systems and processes: standard operating procedures, quality improvement. * Attends meetings, conferences, training; and participates in inter/intra departmental teams, task forces/committees, as directed.* Completes special projects as assigned and required. Engagement: Incumbent regularly interacts with senior affiliate staff, including CEOs, and affiliate board members. Interacts with managers in other departments/divisions/affiliates to oversee and coordinate accreditation activities to assure conformance with approved standards. Performance ensures AED's and affiliate's goals are met. Promotes diversity as a core value of PPFA in interactions with affiliates. Departmental policy or procedures determine the nature and content of external contacts including a well-defined constituency that has a moderate influence on programs or operations. Identifies opportunities to expand program activities, develop work products, and build professional relationships that demonstrate and enhance PPFA's commitment to diversity. Knowledge, Skills and Abilities (KSAs): * 6-8 years operational/managerial experience in the healthcare field; clinical, regulatory compliance and risk and quality experience highly preferred. Planned Parenthood affiliate work history is preferred. Strong proficiency and experience in project management involving collaborators with whom there is no direct line of supervision. * Developed skills in review of business operations, systems and in assessment of medical programs. * Strong interpersonal, oral, and written communication skills. Ability to lead, work independently, and deal with diverse groups combined with a strong commitment to customer service. * Demonstrated ability to organize and manage small- to mid-sized projects * Knowledge of quality improvement systems and evaluation of processes.* Ability to work both independently and with diverse groups.* Proficient in Google applications.* Related Skills or Knowledge: Demonstrates diplomacy and professionalism in all circumstances. Knowledge of human resources, financial analysis, nonprofit governance and governing documents, and administrative practices. Excellent attention to detail needed for reviewing materials. Ability to synthesize key data and information into accurate, detailed reports. Effective at building relationships with colleagues and affiliate leaders in a remote environment. Knowledge of accreditation systems and evaluation processes desirable. TRAVEL : 25 - 50% travel, around one-two trips per monthTotal offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. PPFA participates in the E-Verify program and is an Equal Opportunity Employer. #LI-SY1*PDN-HRRoles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite , which requires working onsite full time or 5 days per week.PDN-9c2bef50-7f16-4f9a-b033-541a57854071
Company:
Planned Parenthood Federation Of America
Industry:
Other
Posted:
May 31 on Professional Diversity Network
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More About this Listing: Associate Director, Affiliate Evaluation
Associate Director, Affiliate Evaluation is a Executive Associate Director Job at Planned Parenthood Federation of America located in Albuquerque NM. Find other listings like Associate Director, Affiliate Evaluation by searching Oodle for Executive Associate Director Jobs.
Associate Director, Affiliate Evaluation is a Executive Associate Director Job at Planned Parenthood Federation of America located in Albuquerque NM. Find other listings like Associate Director, Affiliate Evaluation by searching Oodle for Executive Associate Director Jobs.