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RN Patient Services Manager III - Otolaryngology/Head and Neck Surgery
Location:
Chapel Hill, NC
Description:
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.The Department of Otolaryngology/Head and Neck Surgery at the University of North Carolina at Chapel Hill offers a wide variety of educational opportunities. Our dedicated faculty is committed to improving the knowledge base in the field of otolaryngology/head and neck surgery through Medical School, Residency, and Fellowship Programs. If you join our team here at OHNS you will have the opportunity to work at multiple locations advancing your skill set. Most of our locations are conveniently located right off of I-40 with local eateries and shopping on your lunch break and after hours! Our services include ear, nose and throat with specialists that work with cochlear implants, facial nerve center, and voice botox that not only care for North Carolinians, but patients all across the country. We can't wait for you to join our One Great Team here at OHNS! Summary:This position supervising large clinical units. Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.Responsibilities:1. Patient Care- Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.2. Human Resource Management- Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.3. Budget Management- Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.4. Accreditation Issues- Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies. Integrate current scientific evidence with standards of practice.5. Quality Improvement- Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.6. Education- Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.7. Customer Satisfaction- Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations. Other Information Other information: Education Requirements: Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing. Licensure/Certification Requirements: Licensed to practice as a Registered Nurse in the state of North Carolina. For positions at Magnet Hospitals, professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment. BLS required. Professional Experience Requirements: Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATEEntity: UNC Faculty PhysiciansOrganization Unit: SOM OHNS Admin Work Type: Full TimeStandard Hours Per Week: 40.00Salary Range: $46.27 - $66.52 per hour (Hiring Range)Pay offers are determined by experience and internal equityWork Assignment Type: OnsiteWork Schedule: Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: YesThis is a State position employed by UNC Health Care System. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email XXXX@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.PDN-9c1fd0ea-80df-4f13-8b09-f3e6e8b1a639
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More About this Listing: RN Patient Services Manager III - Otolaryngology/Head and Neck Surgery
RN Patient Services Manager III - Otolaryngology/Head and Neck Surgery is a Nurse & Healthcare Registered Nurse Job at UNC Health located in Chapel Hill NC. Find other listings like RN Patient Services Manager III - Otolaryngology/Head and Neck Surgery by searching Oodle for Nurse & Healthcare Registered Nurse Jobs.
RN Patient Services Manager III - Otolaryngology/Head and Neck Surgery is a Nurse & Healthcare Registered Nurse Job at UNC Health located in Chapel Hill NC. Find other listings like RN Patient Services Manager III - Otolaryngology/Head and Neck Surgery by searching Oodle for Nurse & Healthcare Registered Nurse Jobs.