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IT Service Desk Analyst
Location:
Coatham Mundeville
Description:
JOB DESCRIPTION DAP is looking to hire IT Service Desk Analyst based at Dallas, TX, and supporting Dallas plant & Garland Distribution Center. The IT Service Desk Analyst is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support. JOB DESCRIPTION DAP is looking to hire IT Service Desk Analyst based at Dallas, TX, and supporting Dallas plant & Garland Distribution Center. The IT Service Desk Analyst is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the management and analysis of currently deployed technology and provide recommendations for future improvements and optimizations. Responsibilities End User Activity Evaluate incoming tickets to identify patterns, analyze current toolset and gather end-user requirements to provide recommendations for optimization. Manage incoming support tickets from end users, including documenting details, providing troubleshooting steps and resolution. Install, maintain and support end user software. End Point Activity Manage the end point lifecycle process and make recommendations for optimization. Lead efforts, and provide guidance on, defining the future end point strategy. Manage the configuration of new end points laptop, desktop, RF. Manage End Point vendor relationships. General IT Duties Maintain a working relationship with people of varying personalities. Participate in monthly maintenance downtime as needed. Participate in on-call support rotation. Assist with other facets of IT Infrastructure operations as needed. Requirements Associate degree or specialty technical training required. 1 to 2 years of experience with imaging, maintaining, and troubleshooting desktops, laptops, and mobile devices. 1 to 2 years of technical knowledge of Microsoft Windows and MAC OS operating. Visit ListedBuy for more information.
Company:
Rust-Oleum
Posted:
May 25 on ListedBuy
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More About this Listing: IT Service Desk Analyst
IT Service Desk Analyst is a Human Resource Analyst Job at Rust-Oleum located in United States. Find other listings like IT Service Desk Analyst by searching Oodle for Human Resource Analyst Jobs.
IT Service Desk Analyst is a Human Resource Analyst Job at Rust-Oleum located in United States. Find other listings like IT Service Desk Analyst by searching Oodle for Human Resource Analyst Jobs.