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Bicycle Shop Customer Service & Sales
Location:
San Francisco, CA
Description:
Summary If you are passionate about working for a company that believes in supporting the wellbeing of our planet and a positive person who is interested in learning about the ebike industry, this job is for you! This position is a great entry position for working in the industry both in sales and service. In this job you will Manage all aspects related to the customers at the Service Center, The New Wheel's central service location in San Francisco Sell bicycle components and accessories Maintain an organized workspace Support the service team What we are looking for Hard workers with positive energy Warm, friendly individuals who love working with people Team members who believe in bicycles as transportation Must be comfortable on a computer - computer savvy a big plus You are Dependable People-oriented Adaptable Detail-oriented Proactive Positive Problem solver Duties Service bike intake Sales of accessories and service plans Retail space upkeep and Organization Quality control of service bikes Manage and close cash register Shop maintenance and service bike organization Welcome service customers to The New Wheel Space Check out service customers Take payments Answer phone Answer emails Contact customer about parts ready for pick up Review service deadline Serve Tea/Water/Coffee to customers Tidy and organize bikes in the warehouse Refresh accessory wall display Assist the service team by performing basic service related tasks Routinely lift and organize items with weights of 75 lbs Other duties as assigned Requirements Experience riding bicycles Experience with simple repairs on bikes Ability to safely lift 75 lbs Should have a strong aptitude for learning a new computer system, Aace, our ERP Consistently and accurately follow work-flows Should demonstrate adeptness to communicate clearly and empathetically with customers Should communicate in a manner that fellow team members would consider "proactive" (for example, when answering a survey) Should demonstrate punctuality and a strong ability to manage time Should demonstrate a strong ability to independently manage a task list and follow through on projects Should demonstrate an eagerness to efficiently solve problems and learn Should demonstrate curiosity, enthusiasm and adaptability while participating in the operations of The New Wheel, an evolving small business Ability to periodically lift 75 pounds Benefits Regular schedule Monday through Friday, 8:45am to 5:15pm Health and Dental (for full time) Paid vacation (for full time) 401K Paid training opportunities Pre-tax commuter benefits Lots of room for advancement and promotion (we are growing quickly) Secure, non-seasonal employment Employee discounts on top brand bicycles and parts
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More About this Listing: Bicycle Shop Customer Service & Sales
Bicycle Shop Customer Service & Sales is a Customer Service Customer Service Representative Job at Wheel located in San Francisco CA. Find other listings like Bicycle Shop Customer Service & Sales by searching Oodle for Customer Service Customer Service Representative Jobs.
Bicycle Shop Customer Service & Sales is a Customer Service Customer Service Representative Job at Wheel located in San Francisco CA. Find other listings like Bicycle Shop Customer Service & Sales by searching Oodle for Customer Service Customer Service Representative Jobs.