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Principal Technology Solution Architect :Digital | Architect in Architecture & Design Job in N1

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Principal Technology Solution Architect :Digital

Location:
Newark, NJ
Description:

Requisition:78172 PSEG Company:PSEG Services Corp. Salary Range: 114,500: 188,100 Incentive:PIP 15 Work Location Category:Remote Local PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home:based but require some level of purpose:driven in:person interaction and living within a commutable distance, and remote non:local roles that can be effectively performed remotely with the ability to work in approved states. PSEG offers a unique experience to our more than 12,000 employees : we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. Job Summary This position serves as PSEG System Architect for Digital Customer. The Digital Customer architect is involved in the full technology life cycle. They will leverage their knowledge and experience to maximize the value of existing Digital Customer channels and create our strategy to support future investments. The role requires extensive collaboration with vendors, analysts, IT teams and business users to define requirements, design processes and build solutions with the overall enterprise architecture and Cyber standards. The Digital Customer architect will be responsible for driving the completion of all Digital Customer related programs. Job Responsibilities: Lead the resolution of any technical defects identified in the Digital Customer space.: Creating the product roadmap for all Digital Customer related applications and interfaces.: Partner and work directly with representatives from related lines of business including Customer Care, Electric Distribution, Gas Distribution, Energy Settlement, Solar, Customer Technology, Collections, Outage Management and Revenue Integrity to define Digital Customer related solutions and manage the decision:making process to accomplish enterprise goals.: Work with outside vendors of metering systems, manage relationships and help develop and integrate new products and solutions.: Evaluate existing technology solutions to determine fit for the new requirements. Recommend technology alternatives.: Troubleshoot and resolve promptly any critical batch process failures.: Report Project and/or Production support status to all stakeholders.: Document capabilities and any changes to new or existing components and associated test results. Job Specific Qualifications Required:Bachelor degree in Computer Science or a related field (STEM or IT for example) plus 12 years of professional experience.6:8 years of work experience in Digital Customer technologies (Websites, Mobile App, Voice channels).Extensive technical and functional experience in the development and support of IT systems. Preferred in Digital Customer Area.Knowledge of system monitoring tools and commands to ensure quick and efficient resolution of issues.Exposure to Cybersecurity concepts and best practices.Demonstrated leadership capabilities through technology solution ownership and adoption, projects, or other work experiences.Demonstrated experience translating business outcomes, business requirements and technical requirements into technical designs for new solutions or enhancements to existing technology solutions, while following architectural standards and organizational policies.Demonstrated ab
Posted:
May 24 on Tip Top Job
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