This listing was posted on The Resumator.
Customer Service Specialist
Location:
West Palm Beach, FL
Description:
St Lucie Battery & Tire is looking for a motivated and experienced Customer Service Specialist. This position is responsible for assisting customers with their vehicle repair needs, greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections, and processing customer transactions upon completion of their vehicle repairs. Duties Interact with customers, listen to their questions and concerns, and provide timely responses Educate clients about the company’s products, services, and offers Schedule appointments, take orders, monitor service progress, calculate charges, and process payments Review customer accounts and report changes to internal staff Manage complaints, returns, and resolve customer grievances Record customer details and transactions Serve as a customer relationship manager Serve as a link between customers and different departments in the organization Requirements High school diploma or equivalent 2-plus years of experience in a customer service role Proven experience in sales, customer relations, or related positions Problem-solving and listening skills Patient disposition and ability to resolve conflicts Knowledgeable in computer applications and industry-specific software Basic accounting skills and knowledge of electronic payment systems Benefits Health insurance Life insurance Dental insurance Vision insurance Paid vacation PTO days 401K matching Employee discount Family-owned business Powered by JazzHR
Company:
St. Lucie Battery & Tire
Posted:
May 24 on The Resumator
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More About this Listing: Customer Service Specialist
Customer Service Specialist is a Customer Service Customer Service Representative Job at St. Lucie Battery & Tire located in West Palm Beach FL. Find other listings like Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Specialist is a Customer Service Customer Service Representative Job at St. Lucie Battery & Tire located in West Palm Beach FL. Find other listings like Customer Service Specialist by searching Oodle for Customer Service Customer Service Representative Jobs.