This listing was posted on Professional Diversity Network.
Administrative Support Front Office
Location:
Denver, CO
Description:
*Bonus Opportunity* At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. Jefferson Center is looking for a positive, customer service focused person with exceptional administrative skills to assist clients and staff in an Administrative Support role. The Administrative Support team assists clients and staff at the front desk at an office, answers a multi-line phone system, assists clients in a virtual telehealth platform and assists with administrative projects. This is a hybrid position that is projected to work onsite at an office Mon- Thurs and work remotely on Friday. This position primarily works at the West Colfax office located in Lakewood, CO. Work hours are projected to be 8:30 a.m. - 5:00 p.m. but may alter based on office needs. This is an opportunity that requires flexibility and the ability to adapt to a growing and changing work environment. The ideal candidate will thrive in a frequently changing environment working face-to-face, over the phone or virtually with clients and staff providing exceptional customer service. Essential Duties: Excellent customer service and communication skills. Assist clients, visitors and staff positively and with a cheerful disposition. Support Front Office, in-person operations. Ability to work remotely in a private space to be HIPPA compliant. Ability to work remotely with reliable internet connection that supports the technological needs of the Call Center, virtual platforms and administrative operations. Answer and support the Center-wide multi-line phone system to support the call center. Use technology including Zoom, Teams or other virtual platforms to support Telehealth operations. Ability to work a flexible schedule Monday - Friday independently and with little supervision. Requires dependability. Strong decision- making skills. Initiate and maintain effective interpersonal relations with consumers, peers, staff and the general public exhibiting courtesy, enthusiasm, flexibility and a spirit of cooperation. Timely and thorough response to phone calls, email and other requests from consumers and staff. Collaborate with various departments to insure a cohesive work environment. Float to provide front office support and maintain office operations at various locations within Jefferson County, as needed. Attend mandatory meetings and trainings. To be compliant with individual training plan. Reliable transportation. Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Education, Knowledge, Skills & Experience Required: High School Diploma/GED equivalent required. 1 years of relevant work experience. Previous work experience in customer service required. Answering a multiline phone system desired. Work in an administrative capacity with a virtual platform such as Zoom, Teams is highly desirable. Salary Grade 8 - Admin Support $34,600 to $44,200* ($16.635/hr - $21.25/hr) Additional Salary Information*: All salaries at Jefferson Center are calculated based on years of total relevant experience.* The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.* *This position qualifies for a limited time grant funded bonus of $1000 paid on the one month anniversary! * Additional Bonus Information*: Based on full time (40 hours/week). Prorate if less than 40 hours/week* Must work a minimum of 20 hours/week to be eligible for bonus* Current Jefferson Center employees not eligible for sign on bonus* Application deadline: 6/22/2024. Review of applications will begin immediately.
Company:
Jefferson Center For Mental Health
Industry:
Other
Posted:
May 24 on Professional Diversity Network
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More About this Listing: Administrative Support Front Office
Administrative Support Front Office is a Clerical Administrative Specialist Job at Jefferson Center for Mental Health located in Denver CO. Find other listings like Administrative Support Front Office by searching Oodle for Clerical Administrative Specialist Jobs.
Administrative Support Front Office is a Clerical Administrative Specialist Job at Jefferson Center for Mental Health located in Denver CO. Find other listings like Administrative Support Front Office by searching Oodle for Clerical Administrative Specialist Jobs.