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Repair Technician | Technician in Job Job at Steris in Chicago IL | 7279817872

This listing was posted on Contact RH.

Repair Technician

Location:
Chicago, IL
Description:

STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices. Our mission is to help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. We have 12,000 employees worldwide, with over 3,000 in Customer-facing sales and service roles. Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987. Many of the businesses that have been acquired and integrated into STERIS have much longer operating histories, notably the American Sterilizer Company founded in 1894. The STERIS Vision is inspired by our Customers' efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation; we strive to be a Great Company. To STERIS, this means we will make a difference by providing world-class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.Position SummaryThe Repairs Technician evaluates, tests, and repairs electronic devices and Ultrasonic Inserts within the Repairs Cell. This individual provides support to the Service and Repair department, Engineering, Product Management, and Sales in product development, device evaluation, demo stock refurbishment, and other areas as needed.This is an onsite role at our Chicago, IL location. Duties* Receive, unbox, disinfect, sterilize, and test equipment, components, and spare parts for functionality* Perform evaluation and failure analysis on returned Ultrasonic Insert, co-branded and branded equipment, components, and spare parts. Determine needs for component replacement and appropriate repair methods, if applicable. Repair devices to functional condition as needed. Share learnings of troubleshooting with Customer and Service and Repair staff members.* Communicate with Service and Repair and Customer Care Representatives on all returned co-branded and branded equipment. * Record results of evaluation, repair details including parts replaced and reason for failure within Salesforce.com and SAP Service module for all field return units and complete Electronic Device Service TicketDuties - cont'd* Identify and confirm the failure and propose the necessary replacement of defective parts.* Open quality complaints when necessary* Comply with the company’s quality requirement for device repairs* Monitor stock levels of replaceable spare parts within Repairs cell. Refurbish Loaner/Demo units, Conventions units, and RAM showcase units, as needed.* Provide feedback to Engineering regarding potential design or component flaws based upon failure analysis in order to contribute to continuous improvement efforts and product quality enhancementRequired Experience* High school Diploma or GED.* 3 years' experience in a technical position, certificate in electronics or equivalent experience.* Computer skills: Microsoft Office Proficient* Electical skills, at least 3 of the following: Basic soldering skills, use of voltmeter, oscilloscope, digital multimeter, HIPOT & ground continuity tester. Supplier or in-house certification for repaid of devices.* Mechanical skills: Proper use of measurement instruments including calliper and micrometer, temperature data logging, strongly preferred.* SAP experience strongly preferred.
Company:
Steris
Posted:
May 23 on Contact RH
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