Retail Customer Service (CSM) 16hrs Weekends & Evenings

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Retail Customer Service (CSM) 16hrs Weekends & Evenings

Location:

Oxford

Description:

Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Are you ready to launch a winning career? What you will do Deliver outstanding service to a wide variety of customers. Contribute to the protection of our customers through the implementation of our Responsible Gambling and overall compliance strategy. Develop a sound understanding of the business and our products. Work towards defined targets and goals. Maintain high shop standards in terms of appearance and cleanliness. Who you are You must be 18 years of age or over to work in one of our betting shops. Passion for delivering great customer service! Do you enjoy building strong relationships and can you communicate effectively? Self-motivated and proactive. Are you happy to work alone or as part of team? Ability to deal with challenging situations in a calm and professional manner. Working patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. What we offer At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect. Visit ListedBuy for more information.

Company:

Entain

Posted:

May 23 on ListedBuy

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Retail Customer Service (CSM) 16hrs Weekends & Evenings | Customer Service Representative in O1

Retail Customer Service (CSM) 16hrs Weekends & Evenings

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