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Customer Service Planner
Location:
Coatham Mundeville
Description:
Permanent – Full Time 40 hours We are looking to recruit a Customer Service Planner to join our team our in Basildon. About the Role Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have previous call centre experience, with a good working knowledge of Microsoft Office, and strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you’ll have previous experience within the repairs and maintenance sector, or a trade-based background, (or ideally property services) with good problem-solving skills. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers. Visit ListedBuy for more information.
Company:
Morgan Sindall Property Services
Posted:
May 23 on ListedBuy
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More About this Listing: Customer Service Planner
Customer Service Planner is a Customer Service Customer Service Representative Job at Morgan Sindall Property Services located in United States. Find other listings like Customer Service Planner by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Planner is a Customer Service Customer Service Representative Job at Morgan Sindall Property Services located in United States. Find other listings like Customer Service Planner by searching Oodle for Customer Service Customer Service Representative Jobs.