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Front Desk Manager - Sole East Resort in Montauk, NY
Location:
Montauk, NY
Description:
Stand-Alone Hotel Front Desk Manager – ($80K – $95K) Independent Hotel Not Affiliated with M&R Hotel Management Front Desk Manager Sole East Resort in Montauk, NY is looking for a highly motivated individual to step into the role of front office manager. The ideal candidate would be enthusiastic and self-motivated who is willing to work in a fast paced seasonal boutique resort. Sole East Resort is located in The Hamptons, on the eastern tip of Long Island, in Montauk, NY. Our full service premiere boutique hotel offers luxury guest rooms and suites, a short walking distance from pristine Atlantic Ocean beaches. Amenities include The Backyard Restaurant and Bar, heated swimming pool with poolside service, oversized St. Tropez lounge beds, expansive manicured gardens, indoor meeting space, and outdoor wedding ceremony and reception sites for up to 350 guests. Job Duties: · Accomplishes Front Desk objectives by overseeing Front Desk Agents by recruiting, selecting, orienting, training, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures. Run weekly update meetings with team to ensure communication flow for all issues and upcoming events. · Ensure the satisfaction of all guests from the moment they walk into the property until their departure. Handle guest relations issues by handling them directly or escalating them through the proper channels (maintenance, management, etc). Backup Front Desk Agents with all of their responsibilities as needed, including ensuring they are posting room charge transactions promptly. · Responsible for financial reconciliations: · Group and Online Reservations · Inventory Management – including bicycles (ensuring all accounted for and locked), parking permits (ensuring all accounted for), office supplies (weekly orders to staples), mailing supplies (FedEx, UPS, Postage, Envelopes) · Promotional and Marketing Management - Use promotional sites and marketing tools to increase off season room sales. · Ensure Interdepartmental Communication - Keeping other departments informed of any needs of the hotel such as housekeeping, maintenance, or restaurant on a daily basis · Media Management Skills/Qualifications: Personnel Management, Planning, Foster Teamwork, Give Feedback, Customer Service, Self-Motivated, Energy Level, Multi-tasking, Resolving Conflict, Verbal Communication
Company:
M & R Hotel Management
Posted:
May 22 on Oasis Applicant Tracking
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More About this Listing: Front Desk Manager - Sole East Resort in Montauk, NY
Front Desk Manager - Sole East Resort in Montauk, NY is a Clerical Front Desk Manager, Front Desk Receptionist Job at M & R Hotel Management located in Montauk NY. Find other listings like Front Desk Manager - Sole East Resort in Montauk, NY by searching Oodle for Clerical Front Desk Manager, Front Desk Receptionist Jobs.
Front Desk Manager - Sole East Resort in Montauk, NY is a Clerical Front Desk Manager, Front Desk Receptionist Job at M & R Hotel Management located in Montauk NY. Find other listings like Front Desk Manager - Sole East Resort in Montauk, NY by searching Oodle for Clerical Front Desk Manager, Front Desk Receptionist Jobs.