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Client Service Associate
Location:
Winston Salem, NC
Description:
Client Services Associate (Part-Time, Long-Term Contract Position) About Arthur Alley Arthur Alley is a philanthropic consulting firm specializing in fundraising and mission development. Our purpose is to empower our clients to make a better world for all. We believe that when mission and philanthropy spark, anything is possible! The Position The client service associate is a proactive team player who supports our clients and the consultants who lead the various fundraising/mission development projects and business development. The client service associate is detail-oriented, a quick learner, and a problem-solver. The ideal candidate has experience in the non-profit sector, loves to get things done, and relentlessly delivers prompt, accurate, and exceptional client service. Responsibilities Manage calendars, timelines, and schedules related to client and partner projects. Coordinate and fulfill project administration with the client and consultant including data entry, acknowledgments, reports, agendas, memos, assignment lists, appointments, etc. Ensure all project activity is recorded and maintain timely follow-up. Assist with gathering, analysis, and presentation of primary and secondary research. Prepare, proofread, format, and edit various documents as requested by Client Service Manager. Manage virtual office operations (business cards, conference materials, print jobs, software licenses, contracts, etc.). Qualifications Two or more years of client service, ideally with experience in the non-profit sector. Comfortable working independently as well as in a team environment; flexibility and adaptability are a must. A deadline-driven individual who can balance multiple projects, timelines, and client expectations with a “can-do” approach. Maintain a calm, confident, professional presence. Emotional intelligence to engage and win the confidence of a wide range of stakeholders in a variety of client cultures. Ability to listen actively. Excellent written and verbal communication skills. Capability to effectively present project-related information to internal and external stakeholders. Most of our clients are faith-based. Comfort working closely with these types of organizations is required. This role reports to the Client Service Manager. Technical Skills Required: Hubspot or similar CRM platforms Office 365 (Word/Excel/PowerPoint/Teams/SharePoint) Zoom Social Media Platforms Compensation, Hours and More: This is a remote position. Must be located in the United States. Personal computer is needed. This long term, contract role is 12-14 hours/week. Compensation is $22-$25/hour with the goal of moving to a retainer after 3 months and potentially increasing to 15-20 hours a week in 6 months. Expert command of the English language is a must. While many of the CSA’s responsibilities can be done at any time/day, some workday availability is a must. At a minimum, the right candidate will be available for at least two two-hour blocks of availability during regular Monday-Friday 9 am – 5 pm EST business hours each week. Applications will be reviewed on a rolling basis and will close on May 31. Powered by JazzHR
Company:
Arthur Alley
Posted:
May 15 on The Resumator
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More About this Listing: Client Service Associate
Client Service Associate is a Jobs Client Administrator Job at Arthur Alley located in Winston Salem NC. Find other listings like Client Service Associate by searching Oodle for Jobs Client Administrator Jobs.
Client Service Associate is a Jobs Client Administrator Job at Arthur Alley located in Winston Salem NC. Find other listings like Client Service Associate by searching Oodle for Jobs Client Administrator Jobs.