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Leasing Associate/Affordable Housing Specialist
Location:
Silver Spring, MD
Description:
Bernstein Management Corporation (BMC) has been a regional leader in real estate management and investment for over 70 years. Focusing exclusively on the Washington DC metropolitan area, our portfolio currently includes 80+ properties representing over 5,000 residential units and 3.5 million square feet of commercial space including office, retail and industrial assets. Our team of over 200 real estate professionals manage the portfolio with a hands-on, vertically integrated approach. We are proud of the portfolio we've built and we embrace an ongoing commitment to put People First. As a BMC Leasing Associate/Affordable Housing Specialist , you are experienced in Low-Income Housing Tax Credit (LIHTC). You are polished, outgoing and people-focused with a strong attention to detail. You care as much about customer satisfaction as you do about getting the job done, and you maintain high standards for teamwork and accountability. You are an integral and valued member of BMC's Residential team, and will be relied on to guide the leasing strategy for the Lenox Park property. BMC will offer a $1,000 signing bonus! Primary Responsibilities* Meet with prospective residents and present available apartments that best fit their desires and budget Present apartments, amenities and overall community to prospective residents using your team's established tour path Answer inquiries from prospective residents; use standard sales techniques to encourage a visit to your community. Ensure prospect data is entered in a timely manner to comply with Fair Housing laws Utilize standard sales closing methods to sell the prospective resident on available units Greet prospective residents professionally and build a rapport with them Complete prospect follow-up in accordance with Bernstein's follow-up expectations and record such activities in property management system for compliance with Fair Housing laws Assist the Lenox Park team in gathering information from prospective residents after they have indicated a desire to move to the property Assist the Lenox Park team with completing market surveys, which will include gathering current occupancy, rental rates and concessions Proactively partner with your team and marketing department on efforts to promote Lenox Club Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year Be available to work a varied schedule, including weekends and some holidays as required Maintain a positive and professional customer service attitude Attend periodic training seminars for leasing consultants to improve marketing and sales techniques Answer office phone, greet visitors, assist with building deliveries, etc. File miscellaneous documents to/from tenants, contractors, etc. Respond to tenant maintenance calls and dispatch to appropriate engineering personnel Assist with coordination of contractor and vendor services Interview and review all affordable housing applicant and resident applications, leases and other related paperwork, verify accuracy and completeness and ensure that all billings are accurate and all monies are properly collected and accounted for Ensure that all affordable housing program requirements and applicable HUD/Agency regulations are monitored regularly and are in full compliance with appropriate regulatory agreements and agencies, including waiting list, certifications, re-certifications and other reporting requirements Maintain overall compliance of AHP files. Ensure that files contain authentic and proper signatures, dates and data. Obtain timely compliance department renewal of all resident certification and re-certification Complete prospect follow-up in accordance with Bernstein's follow-up expectations and record such activities in property management system for compliance with Fair Housing laws Excellent attendance is required to perform the essential functions of this position Other duties as assigned *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above. Knowledge, Skills, and Abilities Proficient in Microsoft Office and ability to learn specialized software Excellent customer service skills Outstanding sales and marketing skills Strong time management, attention to detail and organizational skills Ability to work a varied schedule, including weekends and some holidays as required Ability to learn and comply with industry legal requirements Ability to work in a fast-paced, multi-entity environment Ability to multi-task and follow through Ability to work under pressure Ability to communicate effectively Ability to respond to others' needs in a timely and courteous manner Ability to drive own vehicle Required Education and Experience High school diploma or equivalent 1-2 years working in a Leasing office with Tax Credit/Affordable Housing experience Preferences Undergraduate Degree in Business, Sales, Marketing, or related field Experience with social media platforms such as Facebook, Twitter, Pinterest, Yelp, etc. Experience with Yardi, property management accounting system BMC's People First Commitment At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings. Bernstein is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
Company:
Bernstein Management
Posted:
May 11 on ApplicantPro, TalentPlusHire
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More About this Listing: Leasing Associate/Affordable Housing Specialist
Leasing Associate/Affordable Housing Specialist is a Customer Service Leasing Associate Affordable Job at Bernstein Management located in Silver Spring MD. Find other listings like Leasing Associate/Affordable Housing Specialist by searching Oodle for Customer Service Leasing Associate Affordable Jobs.
Leasing Associate/Affordable Housing Specialist is a Customer Service Leasing Associate Affordable Job at Bernstein Management located in Silver Spring MD. Find other listings like Leasing Associate/Affordable Housing Specialist by searching Oodle for Customer Service Leasing Associate Affordable Jobs.