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Customer Service Representative
Location:
Washington, DC
Description:
HEALTHCARE CUSTOMER SUPPORT REPRESENTATIVE * Contract to hire* Onsite - potential for hybrid schedule with proven success track record Benefits of this Role: Formal paid training program with hands-on experience Opportunities for advancement and promotion First shift schedule with opportunity to WFH after successful training and integration Brand new/beautiful building – everything updated, new equipment, cafeteria in facility, ideal place to work. Once permanent, competitive benefits offered: paid vacation and personal time, 401k plan, healthcare coverage, life insurance. Core Experience: 6+ months of Call Center experience Healthcare and Medical Terminology experience Strong computer proficiency and attendance record HS Diploma or GED A Day in the Role: Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self-pay balances, secure payments, update insurance information, explain charges, and handle disputes. Conduct reminder call campaigns collecting open healthcare balances Responsible for understanding client operations, such as, patient payment options, offering and reviewing eligibility, providing instructions and locations for mail in or on site payments, etc. Work Environment: Onsite Business Service center Shift: Monday - Friday 8:00AM-5:00PM(EST) 1/2 hour lunch and breaks throughout the day
Posted:
May 10 on BarefootStudent
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job located in Washington DC. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job located in Washington DC. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.