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MI - Customer Service & Admin Assistant | Customer Service Representative in Customer Service 1

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MI - Customer Service & Admin Assistant

Location:
Mears, MI
Description:

CSR (Customer Service Representative) Reports To The CSR will report to the Office Manager. Job Overview CSR provides customer service to our guests in person by responding to inquiries, booking reservations, providing phone support for rental guests, and facilitating check-in procedures. Maintain knowledge of the different tours and rentals offered by SunBuggy to be able to answer questions competently and set proper guest expectations. Light clerical duties such as filing, copying, scanning. Participates in maintaining a clean and neat appearance of the lobby and office areas. Responsibilities and Duties Answer customer inquiries in person, book reservations, and process payment. Assist guests with the check-in process, ensure rental contracts get appropriately completed, and facilitate video orientations in the lobby. Participate in various office administrative side projects, hr, payroll, marketing, media production, safety meetings, and training. Participate in keeping guest and office areas clean. May occasionally participate in off-site meetings or sales calls when out of the office. Opportunity to grow into Dispatch or as Office Manager roles Q ualifications The qualifications that are necessary for someone to fill this position. Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors. High School Diploma and basic math competency to handle monetary transactions Basic Proficiency at using a computer for email, browsing, and data entry Ability to Communicate clearly over the phone, online, and in person Maintain a neat appearance, wear company provided uniform shirt Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach. Ability to lift and carry up to 25 pounds Ability to work independently, organize and prioritize work, respond to varied and changing work demands and make decisions as required. Valid drivers license Hourly Base Pay $12 - $15 per hourPowered by JazzHR
Company:
Sunbuggy
Posted:
May 9 on The Resumator
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More About this Listing: MI - Customer Service & Admin Assistant
MI - Customer Service & Admin Assistant is a Customer Service Customer Service Representative Job at Sunbuggy located in Mears MI. Find other listings like MI - Customer Service & Admin Assistant by searching Oodle for Customer Service Customer Service Representative Jobs.