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V.P., Global Complaint Management
Location:
Westborough, MA
Description:
Working Location:MASSACHUSETTS, WESTBOROUGH Workplace Flexibility:Hybrid Are you looking for a company that cares about people's lives and health, including yours? Let's inspire healthier lives, together. Olympus, a leading medical technology company, has focused on making people's lives better for over 100 years. Our Purpose is to make people's lives healthier, safer, and more fulfilling. Our Core Values are reflected in all we do: Integrity : Empathy : Agility : Unity : Long:Term View We deliver on our purpose and our core values by staying True to Life. Job Description The Vice President, Global Complaint Management is responsible for developing and implementation of business strategies to effectively manage all product complaints related to Olympus equipment on a global basis. The V.P. will manage the Olympus Global Complaint Organization and Process in all Olympus Global Locations and have Management Responsibility for the Collecting, Investigating, Reporting, and Trending product complaints for all Olympus entities. This position will be the focal point for communicating with regulators and Olympus company officers on all matters pertaining to Complaint Handling, regulatory reporting, and product performance Job Duties: Ensure the proper execution of the Global Product Complaint process: Ensure the proper management of the Global Product Complaint organization: Lead the development of the Future State of the Global Complain process and organization: Manage the Global Complaint functions Budget and Headcount: Manage the relationship with IT as it relates to the collection and processing of product complaints: Act as global SME as it relates to all things "Product Complaint Management": Lead the organization that will represent the Olympus in Regulatory (global) Body inspections as they relate to Product Complaint management: Act as the most responsible global executive when it comes to communicating with Regulatory Authorities as those communications relate to Product Complaint management: Provide data to those internal organizations that require it to meet those organizations Quality Management System requirements for Management Reviews or other ad hoc requests: Serve as senior member of the Global Customer Quality staff Job Qualifications Required: : Bachelor of Science in a Medical or applied science discipline (e.g., Nursing, Chemistry, Engineering): Minimum 10 years leading a global organization in medical devices at the Director Level or higher.: Strong Interpersonal skills.: Ability to manage complexity, analytical, people management on a global basis.: Office 365.: Ability to travel up to 50 of time domestically and internationallyWhy join Olympus? Here, people matter-our health, our happiness, and our lives. : Competitive salaries, annual bonus and 401(k)* with company match: Comprehensive Medical, Dental, Visions coverage effective on start date: 24/7 Employee Assistance Program: Free virtual live and on:demand wellness classes: Work:life balance supportive culture with hybrid and remote roles: 12 Paid Holidays: Educational Assistance: Parental Leave and Adoption Assistance: Volunteering and charitable donation match programs: Diversity and Inclusion Programs including Colleague Affinity Networks: On:Site Child Daycare, Café, Fitness Center***US Only **Limited locations We care about your health and financial well:being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at olympusamerica/careers/benefits:perks. The anticipated base pay range for this full:time position working at this location is205,189.00:328,302.00/ year, plus potential for annual bonus (subject to plan eligibility and other requirements).Olympus considers a
Posted:
May 7 on Tip Top Job
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More About this Listing: V.P., Global Complaint Management
V.P., Global Complaint Management is a Executive Manager Job located in Westborough MA. Find other listings like V.P., Global Complaint Management by searching Oodle for Executive Manager Jobs.
V.P., Global Complaint Management is a Executive Manager Job located in Westborough MA. Find other listings like V.P., Global Complaint Management by searching Oodle for Executive Manager Jobs.