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Manager, Government Operations, Billing
Location:
Remote, OR
Description:
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications : quickly, securely, and effortlessly. Together, we are building a culture and company from the people up : committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top:tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The RoleLegal's Public Policy and Compliance department is looking for a practical solution:seeker who specializes in data management, process improvement and communication to fill the Government Operations Manager : Billing role. This position serves as a point of contact for a variety of projects that impact regulated or formerly regulated services, including compliance and customer:impacting rate changes. The candidate should be able to effectively manage several competing priorities with varying deadlines. The Main Responsibilities:Lead team through completion of rate change process through the Ensemble billing platform by coordinating and assigning billing changes as needed and requested from the Marketing department.:Initiate quarterly rate changes (ARC, SLC, FUSC, and USF) in compliance with federal and state regulations.:Ensure a high degree of accuracy by reviewing both current and new rates against tariffs, price lists, and/or terms of service.:Represent Government Operations team by attending weekly interdepartmental project meetings.:Serve as subject matter expert on billing codes and regulatory requirements for rate changes and customer notifications.:Assist in the preparation of responses and data analyses for investigations, inquiries, data requests, audits, interrogatories, billing disputes, lawsuits, and class action suits.:Coordinate with, and provide input to, product and marketing groups in the creation of new products and product bundles to ensure that all regulated services or charges are presented in a compliant manner.:Collaborate with internal Public Policy and Compliance partners to improve/simplify rate change processes.:Draft/review/submit customer notifications in compliance with state:specific rules/regulations as well as internal policies and standards. What We Look For in a Candidate:A bachelor's or master's degree in a relevant field (i.e. Business, Accounting, Data Science, etc.):Five or more years within a regulated industry.:Experience working in the Company's Ensemble Billing platform as well as Oracle, Cognos, SQL, Adobe, Workfront, and Microsoft Office.:Proficiency in data analysis and data management. :Excellent communication, collaboration, and problem:solving skills.:Adaptability to new technologies and ability to work both independently and as a team player.:Ability to perform effectively under high:stress conditions to meet strict deadlines. CompensationThe starting salary for this role differs based on the employees primary work location. Employees typically do not start at the top of the range, though compensation depends on each individuals qualifications. Location Based Pay Ranges 94420 : in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.99390 : in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY. : in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI. : in these states: AK, CA, CT, DE, DC, IL, MD, MA, N
Industry:
Government
Posted:
May 1 on Tip Top Job
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More About this Listing: Manager, Government Operations, Billing
Manager, Government Operations, Billing is a Executive Manager Job located in Remote OR. Find other listings like Manager, Government Operations, Billing by searching Oodle for Executive Manager Jobs.
Manager, Government Operations, Billing is a Executive Manager Job located in Remote OR. Find other listings like Manager, Government Operations, Billing by searching Oodle for Executive Manager Jobs.