This listing was posted on Tip Top Job.
Lobby Ambassador
Location:
Manhattan, NY
Description:
Salary:23.50 / Hour Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands:on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Positions at this location require proof of COVID:19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary The Lobby Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located on the lobby floor, and all public areas, the lobby ambassador will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them with a seamless check:in experience during their visit. RESPONSIBLITIES:Provide high:level internal and external customer supportGreet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.Assist in making space reservations using an online tool and escorting guests throughout the officeSpeak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interestManage the access badge process for employees and visitors according to workplace standards.Maintain all VIP guest arrival logs and ensure the welcome experience is curated as per Rapport standards.Provide general support and directionsCarry out instructions for security, fire, health and safety guidelinesInterface with vendors (catering, AV, etc.) to provide seamless customer supportRespond to inquiries and anticipates customer needs such as building amenities and offer alternate neighborhood amenities Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.Maintain a strong awareness of business activity and communicate all updates with your team members.Communicate and interact effectively with all other departments.Conduct opening and closing walkthroughs when business requiresOther duties as assigned KEY COMPETENCIES:A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the lobby ambassador role.The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.Excellent listening and oral communication skills.Basic computer skills and knowledge of office technology / equipment.Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.Discreet, ethical and committed to maintaining a high degree of confidentiality.A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.Two to three years' experience in a client service / reception position within a hospitality or corporate environment. Apply to Flik today Flik is a member of Compass Group USA Click here to Learn
Posted:
May 1 on Tip Top Job
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More About this Listing: Lobby Ambassador
Lobby Ambassador is a Human Resource Lobby Ambassador Job located in Manhattan NY. Find other listings like Lobby Ambassador by searching Oodle for Human Resource Lobby Ambassador Jobs.
Lobby Ambassador is a Human Resource Lobby Ambassador Job located in Manhattan NY. Find other listings like Lobby Ambassador by searching Oodle for Human Resource Lobby Ambassador Jobs.