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Commerce Solution Architect
Location:
New York, NY
Description:
Who you are: You have experience in the eCommerce industry; You have analytical and logical thinking to design simple solutions to complex problems; You have systemic thinking to solve simple solutions to complex problems; You have ease of learning and adaptation: we have the ability to change fast; You have the urge to question and discover alternatives to pre-existing paradigms; You have experience in Google Analytics (or similar) and e-commerce KPIs (conversion rate, CAC, etc.); *preferred but not required You have knowledge of SEO Job Requirements: Has a solid experience in various areas around E-Commerce - at least 2 years of experience as E-commerce Manager; Experienced in solving business problems and quickly picking up new tools or skills; Design solutions that are simple, elegant, and scalable; Deliver projects on time, with expected GMV results and within budget; Build trust with the clients to become a trusted advisor (eliminate/reduce escalation process); Improve the Net Promoter Score of VTEX clients across US clients; Prioritize replying to customers' as fast as possible; Guide business planning and digital strategy workshops; Strong interest for a multicultural environment; Ability to prepare and deliver presentations to large audiences; Ability of interpersonal communication; Ability to work multi functionally with colleagues and managers, internally and externally; Ability to translate complexity into action plans and communications; Ability to work independently and collaboratively; Strong ability to organize tasks and time; Entrepreneurship and responsibility What the company should expect from you: Guide clients: I guide our clients by bringing technical and business knowledge together to guarantee the success of the KPIs and goals of the project. Promotes engagement with VTEX products and services: I keep myself up-to-date on VTEX business cases and the platform's evolution, promoting a service experience that empowers clients to use VTEX products to their fullest potential. Solution documentation: I am responsible for the default documentation delivery to the client. Solution architecture: I am accountable for a well-designed, scalable and sustainable architecture, guaranteeing the velocity and sales performance of our clients' stores. Client's vision: I gather customer-side feedback as insights for the product evolution. Project visibility: I guarantee visibility to all stakeholders by keeping Salesforce updated with documentation, project status and stages. Education: I scale VTEX's knowledge exchange by documenting sales strategies, negotiation, proposal and presentation best practices and authority building. Main KPI's: These are the important metrics that needs to be pursued by the Solution Architect: PS Gross Margin, Time to market, NPS, Target go-live (deadline) vs actual, SI involvement vs VTEX, expected GMV on initial months after the project #J-18808-Ljbffr
Company:
Vtex
Posted:
April 30 on TopUSAJobs
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More About this Listing: Commerce Solution Architect
Commerce Solution Architect is a Architecture & Design Architect Job at Vtex located in New York NY. Find other listings like Commerce Solution Architect by searching Oodle for Architecture & Design Architect Jobs.
Commerce Solution Architect is a Architecture & Design Architect Job at Vtex located in New York NY. Find other listings like Commerce Solution Architect by searching Oodle for Architecture & Design Architect Jobs.