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Navigation Housing Case Manager
Location:
Denver, CO
Description:
**BONUS OPPORTUNITY ELIGIBLE** At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. The Housing Case Manager provides case management services for Permanent Supportive Housing (PSH) Voucher participants. PSH Participants are identified to be currently experiencing or at risk of chronic homelessness, high utilizers of publicly funded systems, possibly disengaged from services, and in need of diverse supportive services. This role is tasked with identifying all types of barriers which may complicate a participant's ability to obtain and maintain housing, and use creative problem solving to address these issues. This Case Management position includes broad case review, scheduling and outreach, and various other supports to monitor client progress and ensure that program outcome measures are met. This is a community-based position, and this case manager will be expected to meet clients at their homes and in public spaces.This position works closely with Navigation's Housing Specialists, Facilities, therapists and prescribers, to identify and overcome barriers which complicate a resident's ability to remain housed, keep files compliant, and is a member of our Clinical Housing team. Essential Duties: Provides case management to voucher residents to include community-based services when needed, and will carry an average caseload of 70-75 clients. Conducts outreach and engagement to residents identified as needing support to maintain housing. Identifies potential barriers to maintaining housing and engages residents in goal setting, monitoring progress. Actively coordinates care with Jefferson Center, and other community agencies and health providers. Maintains appropriate professional standards and provides appropriate follow-up for consumers. Coordinates transportation for clients which may include driving clients in their vehicle, coordinating Lyft rides, or providing other transportation resources to clients. Identifies risk factors including lethality, and responds accordingly. Provides needs assessment for living expenses and other needs such as food, clothing, etc., in addition to life skills education. Responsible for the coordination and/or completion of needed paperwork including releases of information, HMIS intake and assessment, coordinated entry assessments, and other needed documentation. Maintains a positive focus and excellent customer service skills towards consumers, Jefferson Center staff, and the community. Works from a strength based, recovery-based perspective and takes cultural considerations into account when appropriate. Effectively responds to client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests. Productivity/Documentation and Outcome Data: Documents all contacts according to Jefferson Center and Navigation Program standards while meeting productivity standards as identified by the Program Director. Other Duties: Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment. Maintains effective interpersonal relationships with consumers, peers, subordinates, upper management, visitors and the general public. Ability to multi-task, prioritize concerns, and effectively manage time independently. Attends mandatory in-services, compliance with individualized training plan if required. Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases, and utilizes a problem solving approach as well as feedback. Attends supervision at times and intervals agreed upon with supervisor. Submits 90% of all SRFs/Progress-to-Date forms within 3 working days (team specific). Completes 95% of all paperwork by the due date. Meets required number of consumer service hours or other measures of productivity as determined by Program Director. Works cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces. Participate in Evidenced Based Practices and other agency initiatives including Trauma Informed Care, Whole Health, Motivational Interviewing, Solution-Focused as well as other best practices. Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Education, Knowledge, Skills, & Experience Required: Conferred Bachelor's Degree (from an accredited University/College) required, in psychology, human services or social work. At least two years of related substance use and co-occurring mental health experience preferred. Certified Addition Technician (CAT) or Certified Addiction Specialist (CAS) preferred. Experience with motivational interviewing and harm reduction models preferred. Good communication and organizational skills. Computer skills such as proficiency utilizing email and data entry into an electronic health records system. Experience with Homeless Management Information System (HMIS). Knowledge of Fair Housing. Bi-lingual Spanish/English preferred. Salary Grade 50- Bachelor's Degree (Case Manager) $39,100 to $49,800* (18.80/hr - $23.94/hr) Additional Salary Information*: All salaries at Jefferson Center are calculated based on years of total relevant experience.* The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.* Additional pay provided for evening, overnight, and weekend shifts.* *This position qualifies for a limited time grant funded bonus of $1000 paid on the one month anniversary! * Additional Bonus Information*: Based on full time (40 hours/week). Prorate if less than 40 hours/week* Must work a minimum of 20 hours/week to be eligible for bonus* Current Jefferson Center employees not eligible for sign on bonus* Application deadline: 4/17/2024. Review of applications will begin immediately.
Company:
Jefferson Center For Mental Health
Industry:
Other
Posted:
April 25 on Professional Diversity Network
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More About this Listing: Navigation Housing Case Manager
Navigation Housing Case Manager is a Social Services Case Manager Job at Jefferson Center for Mental Health located in Denver CO. Find other listings like Navigation Housing Case Manager by searching Oodle for Social Services Case Manager Jobs.
Navigation Housing Case Manager is a Social Services Case Manager Job at Jefferson Center for Mental Health located in Denver CO. Find other listings like Navigation Housing Case Manager by searching Oodle for Social Services Case Manager Jobs.