This listing was posted on InsuranceClaimsWeb.
Senior Claims Assistant
Location:
Chesapeake, VA
Description:
JOB DESCRIPTION As a Claim Operations Sr. Claim Assistant, you will be part of a diverse team accountable for providing back-office support to NA Claims and contributing to the achievement of delivering an exceptional client experience. The main function of an Operations Claim Assistant - Level 2 is to perform complex Claim support activities related to Workers Compensation line of business within a fast-paced, deadline-oriented, and regulatory environment.Job Responsibilities include: Processing assigned work according to defined workflows and guidelines to deliver a quality product and internal customer service. Ability to balance both quality and productivity expectations within a high-volume, transactional work environment to help meet business and customer service demands. Ensure that all activities performed are documented completely and accurately. Recognize, prioritize, and escalate priority requests according to established guidelines. Create and maintain accurate productivity logs for the purpose of tracking department results. Communicate clearly and effectively with our business partners to meet customer requirements. Review and research claim documentation to identify relevant key data. Knowledge and understanding of various state reporting requirements. Timely and accurately complete state filings, consistently meeting quality goals to minimize late filings, rejections and state-imposed penalties Schedule medical appointments and request medical records. Outbound & inbound communications, to include phone calls and emails, for processing of requests (examples include, but are not limited to: medical appointments/bills and information for filings) Serve as a subject matter expert for Operations activities. Assist with training of new hires and cross training of peers. Assist with SOP management and process improvement. Establish and institute back-up plans for coverage and oversight of related job functions during absences. Collaborate with team members from various work areas within the Operations Department to provide support and assistance when required. Display flexibility and adaptability by willingly undertaking additional tasks or responsibilities as assigned by management or team leaders. Requisition #: 7037tcv57hlu2
Company:
Chubb
Posted:
April 24 on InsuranceClaimsWeb
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More About this Listing: Senior Claims Assistant
Senior Claims Assistant is a Clerical Assistant Job at Chubb located in Chesapeake VA. Find other listings like Senior Claims Assistant by searching Oodle for Clerical Assistant Jobs.
Senior Claims Assistant is a Clerical Assistant Job at Chubb located in Chesapeake VA. Find other listings like Senior Claims Assistant by searching Oodle for Clerical Assistant Jobs.