This listing was posted on The Resumator.
Technical Support Specialist
Location:
Jericho, NY
Description:
Valor Paytech is a rapidly-growing fintech provider of innovative, advanced, and secure all-in-one payment technology solutions for ISOs, merchants, and new business owners. Our commitment to excellence means continually improving our software systems and payment devices to provide the gold standard for intelligent, hassle-free transactions. Valor payment gateway is an innovative, advanced and secured do-all solution for ISOs, Merchants and new Business Owners. We are seeking a Technical Support Specialist to assist customers by providing product and service information and resolving technical issues.Job Responsibilities:All technical support of company products and services provided to current and potential customersProgram and Deploy Merchant Terminals and SoftwareProvide frontline customer support, including hardware/software troubleshooting and diagnosisMultitask merchant requests and product issues with a sense of urgencyEstablish and maintain relationships with merchants.Requirements and Qualifications:2+ years' customer service experience providing technical support requiredPrevious payment industry technical support experience is preferred - knowledge of POS (point of sale) industry hardware, software, and procurementRelated experience in the computer technical support field, onsite technician experience a plusProficient in Microsoft Excel and Outlook requiredBilingual Spanish is a plus **Proven ability to work in a fast-paced and dynamic environmentMust be able to adapt and learn new skills in a fast-paced industryExcellent communication both oral and writtenSelf-motivated, team player, detail-oriented, and well-organized;Passion for technology and desire to solve problemLearn and utilize software programs quickly and efficientlySuperior problem-solving and troubleshooting skillsPowered by JazzHR
Company:
Valor Paytech
Posted:
April 24 on The Resumator
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More About this Listing: Technical Support Specialist
Technical Support Specialist is a Technology Support Worker, Technical Support Job at Valor Paytech located in Jericho NY. Find other listings like Technical Support Specialist by searching Oodle for Technology Support Worker, Technical Support Jobs.
Technical Support Specialist is a Technology Support Worker, Technical Support Job at Valor Paytech located in Jericho NY. Find other listings like Technical Support Specialist by searching Oodle for Technology Support Worker, Technical Support Jobs.