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French Speaking Customer Service Advisor | Customer Service Advisor, Customer Service Representati1

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French Speaking Customer Service Advisor

Location:
Coatham Mundeville
Description:

French Speaking Customer Service Advisor - 12-month FTCUK Remote Working Core hours = 37hrs per week Monday to Friday with flexibility on hours worked Basic Salary £25,000 per annum At Pitney Bowes, we are looking for a French Speaking Customer Service Advisor to join our fantastic team to encourage our largest UK clients to adopt our new state of the art ecommerce ordering platform. You will join us on a 12 months fixed term contract working remotely based anywhere in the UK with and in return, you will receive a competitive salary of £25,000 per annum along with other fantastic benefits! About us: At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. At Pitney Bowes, we do the right thing, the right way. As a Business Development Executive for Pitney Bowes, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. The French Speaking Customer Service Advisor role impact: A client focused individual who thrives on making the client central to everything you do whilst providing best in class customer service. You are passionate about resolving issues and enjoy making recommendations for the improvement of business procedures and processes. As our French Speaking Customer Service Advisor, you will be responsible for: Constantly striving for customer satisfaction, quality targets and service levels. Deal with high level customer complaints or issues and those requiring escalation. Managing the resolution / negotiation of customer issues to minimise cancellations, maximise customer retention and increase PB revenue within a quick turnaround time. Delivering ‘best in class’ customer service in order to ensure maximum customer satisfaction which in turn will improve Pitney Bowes profitability Improving knowledge of outsourced business partner, to deliver enhanced SLA’s. Visit ListedBuy for more information.
Company:
Pitney Bowes
Posted:
April 23 on ListedBuy
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