This listing was posted on ApplicantPro, TalentPlusHire.
O S & D Freight Specialist
Location:
Spiceland, IN
Description:
Position Summary This is a new position and will address freight overage, shortage, and damage issues; research causes of claims; analyze root causes; determine resolutions; and communicate findings to management. Have international shipping knowledge, with a basic understanding of Incoterms. Have a basic understanding of the Harmonized Tariff System. The qualified candidate will be responsible to: Scheduling pick ups for miss delivered freight or re-route in route freight Review the on-time report and all delivery receipts with exceptions from the previous day Identify overages, shortages, and damaged freight Communicate with partner carriers and/or shippers for missing paperwork or freight. Works with dock to determine corrective measures to prevent future claims Handle the disposition of the OS&D freight with the shipper. Answer OS&D calls from customers. Participates in proactive team efforts to achieve departmental and company goals. Contacts customers to discuss or resolve OS&D/On-hand issues Generate OS&D reports Billing-OS&D/On-hand Issue notices of undelivered freight Assist purchasing in scheduling inbound freight Complete all trade compliance documents accurately and on time Complete all necessary paperwork. Other Duties as assigned Experience/Skills: Minimum two years customer service, LTL experience or one year OS&D experience. Professional phone etiquette. Ability to approach workload with a sense of urgency. Analytical to process the data, identify error and generate resolutions. Able to handle fast paced environment with attention to detail. A strong work ethic and team mentality. Excellent problem solving and analytical analysis to provide root cause and drive corrective action measures. Excellent oral and written communication skills. Proficient knowledge of MS Office, including Word, Excel and Outlook. Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to learn data driven decision making skills and use them to make strategic and intelligent decisions. Job Posted by ApplicantPro
Company:
Draper
Posted:
April 20 on ApplicantPro, TalentPlusHire
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More About this Listing: O S & D Freight Specialist
O S & D Freight Specialist is a Production O S D Freight Specialist Job at Draper located in Spiceland IN. Find other listings like O S & D Freight Specialist by searching Oodle for Production O S D Freight Specialist Jobs.
O S & D Freight Specialist is a Production O S D Freight Specialist Job at Draper located in Spiceland IN. Find other listings like O S & D Freight Specialist by searching Oodle for Production O S D Freight Specialist Jobs.