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Customer Service Team Leader
Location:
Farnworth
Description:
Job Title: Customer Service Team Leader Location: Farnworth, Bolton, BL4 0AN Salary: GBP27,000 to GBP30,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week About the Company: Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment thats required in domestic and industrial applications. About the Role: We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business. We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change. About You: What were looking for in a Customer Service Team Leader: Customer focused Deliver a great customer experience Always strive to give the best service Be the key link between operations and customer service : building key relationships Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems. Able to delegate workloads effectively and evenly between team members Drive performance of team members, ensuring KPIs are met Build a good level of product knowledge and proactively drive improvements in customer service and customer experience Your experience: At least 5 years in a customer service environment People Management experience Experience of working a manufacturing environment is desirable Proven experience in building customer relationships Excellent IT skills, MS Office, CRM systems, etc Benefits: 25. Visit ListedBuy for more information.
Posted:
April 19 on ListedBuy
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More About this Listing: Customer Service Team Leader
Customer Service Team Leader is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Service Team Leader by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Service Team Leader is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Service Team Leader by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.