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Customer Service Associate
Location:
Bethlehem, PA
Description:
B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS .Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.BBraunUSA.com . Responsibilities Position Summary: Responsibilities: Essential Duties Enters orders placed by customers, answer/research customer inquiries, track orders through SAP, communicate problems/information between sales representatives, manufacturing personnel and customer. Extremely important as the majority of our products are made to order and are not stocked in finished goods inventory. Generates deliveries and coordinate with the warehouse on shipments as large orders need to be palletized and planned accordingly. Interacts with external and internal customers to provide information in response to inquiries about products and services. Manages the more complex territories. May solicit sale of new products. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.General:It shall be the duty of every employee while at work to take a reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Please refer to the Corporate Guidelines or BBMUS Guidelines or job specific authorities where applicable. This list is however not exhaustive and may be amended by the Management from time to time. Assignments are routine and repetitious in nature. Work performed within narrowly defined parameters. Follows established procedures and guidelines. Works under direct supervision and from detailed verbal and/or written instructions. Uses established procedures to accomplish assigned task. May require some limited judgement in resolving problems. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors. The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.Through its "Sharing Expertise" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.Through its "Sharing Expertise" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.recblid y27f7pibp5lwpnw9ghnl67vhrsvsiq PDN-9bd77ead-72a7-43e1-a191-063a4e2f69bc
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More About this Listing: Customer Service Associate
Customer Service Associate is a Customer Service Customer Service Associate, Customer Service Representative Job at B. Braun Medical located in Bethlehem PA. Find other listings like Customer Service Associate by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.
Customer Service Associate is a Customer Service Customer Service Associate, Customer Service Representative Job at B. Braun Medical located in Bethlehem PA. Find other listings like Customer Service Associate by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.