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Cisco Telecommunications Engineer
Location:
Tampa, FL
Description:
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. Cisco Telecommunications Engineer Duration- 18 months Location- Tampa, FL Onsite- 4- 5 days per week Job Order #:234953 Requirements: * CISCO CUCM required.* contact center experience.* call routing experience. Responsibilities: * Defining Configuration Specifications and Business Analysis Requirements: * Collaborate with stakeholders to understand collaboration technology needs.* Define configuration specifications collaboration systems.* Gather business analysis requirements to align solutions with organizational goals.* System Management and Optimization: * Configuration, maintenance, and optimization of collaboration systems.* Plan and execute MAC requests related to collaboration systems.* Quality Assurance: * Perform quality assurance checks on collaboration systems and processes.* Ensure collaboration systems meet performance standards and user expectations.* Technical Troubleshooting: * Investigate, troubleshoot and remediate collaboration systems issues.* Provide recommendations to the team for improvements.* Contractor Management: * Coordinate with contracted companies for collaboration system upgrades, patching and ongoing support.* Ensure timely project execution and adherence to quality standards.* System Experience: * Cisco CUCM VoIP System* Cisco PCCE (Contact Center System)* Cisco Cube* Cisco Video Conference systems Managed via Control Hub* Microsoft Teams meetings Responsibilities: * Proven experience in managing Cisco collaboration and Contact Center technologies.* Strong troubleshooting skills and ability to handle complex issues.* Dial plan and call flow/routing management* Project management experience for successful system implementations.* Vendor management experience.* Excellent communication and collaboration skills. Associate/Intermediate level: * Microsoft 365 Certified: Teams Administrator Associate* Microsoft Certified: Teams Support Engineer Specialty - Certifications | Microsoft Learn* SIP Training and SSCA Certification - SSVVP Voice and Video over IP training and certification (thesipschool.com)* Certification | BICSI - Installer & Technician, DCDC* Professional/Expert/Advanced level:* Microsoft 365 Certified: Teams Voice Engineer Expert* SIP Training and SSCA Certification - SSCA 'Elite' SIP training and SIP Certification (thesipschool.com)* Certification | BICSI - RTPM, RCDD* CCNP Collaboration - Training & Certifications - Cisco* CCIE Collaboration Certification and Training - Training & Certifications - CiscoPDN-9bd5631c-8145-4e85-b5c0-982991f0f4c4
Company:
Strategic Staffing Solutions
Industry:
Other
Posted:
April 18 on Professional Diversity Network
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More About this Listing: Cisco Telecommunications Engineer
Cisco Telecommunications Engineer is a Engineering Engineer Job at Strategic Staffing Solutions located in Tampa FL. Find other listings like Cisco Telecommunications Engineer by searching Oodle for Engineering Engineer Jobs.
Cisco Telecommunications Engineer is a Engineering Engineer Job at Strategic Staffing Solutions located in Tampa FL. Find other listings like Cisco Telecommunications Engineer by searching Oodle for Engineering Engineer Jobs.