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Customer Service Representative
Location:
Warren, MI
Description:
Flame Heating, Cooling, Plumbing & Electrical has been servicing our community since 1949. Our highly trained team of technicians, plumbers, and electricians provide exceptional services throughout the metro Detroit area to keep your home safe and comfortable all year. Whether you need an HVAC repair, plumbing replacement, or general electrical maintenance, we have the right services for you. With more than 135 employees and 95 vehicles on the road, our team is always ready to respond quickly to deliver efficient solutions for lasting results. We currently have an opening for a Customer Service Representative to join our team. Position Summary: As a Customer Service Representative for Flame, you will be the front line of support for clients and all company staff, ensuring satisfaction with products, services, and features. This support team member will provide meaningful interactions with all those placed on their path with the goal of being inviting and building long-term relationships. Why work for Flame Heating, Cooling, Plumbing & Electrical? Lucrative pay structure, including commissions. Comprehensive Benefits Package 401K Matching Paid Holidays Paid Vacation Work-Life Balance Great reputation built around a loyal customer base Benefits: Medical, Dental, Vision, Life insurance, Short- and Long-term Disability plus additional insurance that can be purchased by the employee Pay: $17.00/hr. - $20.00/hr. - Depending on Experience Work Hours: Monday through Friday, 8:00am - 4:30pm with occasional Saturdays REQUIREMENTS: 2 + years of experience in customer service Professional phone skills Energetic personality Strong proficiency in MS Office Highly organized and detail-oriented Ability to multi-task Must be able to work independently R ESPONSIBILITIES: Clearly Communicates and provides the Ultimate Client Experience Answer and route all incoming calls Setting up and scheduling service calls according to company policies Assist Service Dispatcher as needed Educate customers about our products and services Resolve customer concerns Participate in outbound calling initiatives Maintain and promote a positive image of the Company Order entry for new or additional products/services Maintains customer accounts Other duties as assigned customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
Company:
Flame Heating, Cooling, Plumbing & Electrical
Posted:
April 17 on ApplicantPRO
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Flame Heating, Cooling, Plumbing & Electrical located in Warren MI. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Flame Heating, Cooling, Plumbing & Electrical located in Warren MI. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.