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Client Success Manager
Location:
North Attleboro, MA
Description:
Are you looking to take the next step in your career in a company with strong teamwork values, a friendly and welcoming culture, and plenty of room for advancement? Keytel Systems takes pride in providing innovative, top-tier outsourced IT services and creating an efficient, empowered, and friendly working environment. We’re looking for a Client Success Manager who wants to grow along with us. *This role has been posted by Encore Strategic on behalf of Keytel Systems* What you’ll do: Understand Keytel’s services and offerings and connect them to client technology needs Establish long term, thriving relationships with clients Communicate with clients about their business goals and technology needs Communicate client needs to the team Client business reviews to discuss metrics, upcoming changes, contract renewals, issues, etc. Recommend products and services that will help clients and generate sales Address customer concerns to ensure satisfaction before, during, and after incident resolution Skills you’ll need: Previous experience in a client account management, account executive, or similar role Excellent oral and written communication Professional presentation - ability to project confidence and expertise Patience and diplomacy - conflict resolution and reasoning skills Willingness to pivot - “interruptions” are par for the course Ability to communicate with technical staff and non-technical end users Executive level understanding of hardware, software, and problem-solving methods to ensure our techs know how to help your clients Self-motivated team player with ability to work autonomously Compensation/Benefits Salary range 60-80k per year, scalable based upon experience. Healthcare, retirement plan, paid time off, semi-flexible schedule, and bonuses for met goals Tuition reimbursement and professional development assistance Ready to Apply? Prioritized consideration will be given to candidates who get a head start on our application process through our online portal here: https://www.ondemandassessment.com/link/index/JB-WP08O8IBQ?u=1047336 Powered by JazzHR
Company:
Encore Strategic
Posted:
April 12 on The Resumator
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More About this Listing: Client Success Manager
Client Success Manager is a Executive Manager Job at Encore Strategic located in North Attleboro MA. Find other listings like Client Success Manager by searching Oodle for Executive Manager Jobs.
Client Success Manager is a Executive Manager Job at Encore Strategic located in North Attleboro MA. Find other listings like Client Success Manager by searching Oodle for Executive Manager Jobs.