TopUSAJobs.com
This listing was posted on TopUSAJobs.
IT Support Technician - Intermediate
Location:
Orlando, FL
Description:
All the benefits and perks you need for you and your family: - - - - - - - - Benefits from Day One - - - - - - - - Paid Days Off from Day One - - - - - - - - Student Loan Repayment Program - - - - - - - - Career Development - - - - - - - - Whole Person Wellbeing Resources - - - - - - - - Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: -Full Time The role you'll contribute: This position is responsible for supporting IT Support Technician issues. - This position provides accurate and timely support services for end user devices. This position is responsible to install and troubleshoot all end-user hardware, software and peripherals. - - - This position is responsible for being the direct interface to the customer on behalf of other technical teams. - May need to provide remote PC support and troubleshooting. Assists with evaluations and recommendations of vendor packages, and implements approved software. - In this position you will need to be able to lift minimum of 20 lbs and also be able to crawl under desk or other spaces in order to hook up equipment. - This is an hourly position which requires taking on-call and is essential to the job role. The value you'll bring to the team: - - - - - - - Install desktop hardware and software, including desktops, laptops, printers, scanners, PDAs, operating systems, and standard applications. - This includes installation and relocation of devices, as required - - - - - - - Follow AIT standards for devices and software, as approved and directed by the AIT Senior Leadership; report any non-standard installations of software or hardware. - - - - - - - Work with networking and server staff, as required, to provide proper end-user connectivity to the network, servers, and applications/systems. - - - - - - - - Troubleshoot and perform preventive maintenance on any authorized AdventHealth Systems devices as requested by user. - - - - - - - Enter and update Helpdesk tickets required to monitor and track all work done in IT Support Technician support area. Follow and maintain necessary procedural documentation. - - - - - - - Contributes to maintaining inventory and spare hardware, and related inventory records. Assists with site walk-through and audits, to ensure accurate equipment and compliance - - - - - - - Provide image builds and/or modifications to Senior, Lead or manager of IT Support Technician for validation. - - - - - - - Provide detailed descriptions within help desk tickets. Must include troubleshooting steps taken. Technicians may not transfer tickets to other teams without the specific steps taken to resolve the issue and the results - - - - - - - Completes assigned tasks and projects within the scheduled deadlines. - - - - - - - Helps fellow IT Support Technicians, to improve teamwork, knowledge, and customer service. Take appropriate direction from Senior/Lead IT Support Technician member and/or Manager. - - - - - - - Work closely with inventory and purchasing processes to support needed projects. - - - - - - - Recognize roadblocks and escalate to Senior, Lead or manager of IT Support Technician for problem resolution. - - - - - - - Meet the standard SLA for incident and request. - - - - - - - Setup, troubleshoot and support audio and video conferences with multiple locations. - - - - - - - Demonstrates a clear understanding of the responsibility matrix of the AdventHealth System Information Services Solution Center and local facility
Company:
Adventhealth
Posted:
April 11 on TopUSAJobs
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to TopUSAJobs
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: IT Support Technician - Intermediate
IT Support Technician - Intermediate is a Technology IT Specialist Job at Adventhealth located in Orlando FL. Find other listings like IT Support Technician - Intermediate by searching Oodle for Technology IT Specialist Jobs.
IT Support Technician - Intermediate is a Technology IT Specialist Job at Adventhealth located in Orlando FL. Find other listings like IT Support Technician - Intermediate by searching Oodle for Technology IT Specialist Jobs.