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Technical Support Analyst 2 (Onsite)
Location:
Colonial Heights, VA
Description:
Job Title: Technical Support Analyst 2 (Onsite) Location: Colonial Heights VA Duration: 12+ Months Job Description: Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams. Skilled in wireless devices. Ability to communicate effectively verbally and in writing with individuals. Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout the Richmond District. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues. Skills: Skill Required / Desired Amount of Experience Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams. Required 6 Months Skill in troubleshooting tools and managing and administering desktops and wireless devices Required 6 Months Strong Customer Service skills that include a “customer first” attitude. Required 6 Months Ability to communicate effectively verbally and in writing with individuals and groups. Required 6 Months Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner Required 6 Months Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation. Highly desired 6 Months Ability to lift equipment up to 25 pounds Required 6 Months Powered by JazzHR
Company:
Serigor
Posted:
April 8 on The Resumator
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More About this Listing: Technical Support Analyst 2 (Onsite)
Technical Support Analyst 2 (Onsite) is a Technology Technical Support Job at Serigor located in Colonial Heights VA. Find other listings like Technical Support Analyst 2 (Onsite) by searching Oodle for Technology Technical Support Jobs.
Technical Support Analyst 2 (Onsite) is a Technology Technical Support Job at Serigor located in Colonial Heights VA. Find other listings like Technical Support Analyst 2 (Onsite) by searching Oodle for Technology Technical Support Jobs.