This listing was posted on The Resumator.
Customer Service Account Manager
Location:
Sugar Hill, GA
Description:
Hillman Flooring & Design has been providing professional, high-quality design, remodeling, and installation services to the greater Atlanta area since 1990. We’re a family-owned company and have the second generation moving forward with the same passion that has been the cornerstone of Hillman since the beginning. We are a small company focused on big results! We are looking for a high-energy, team player to join our team as a Customer Service Account Manager for our Custom and Production Builder Division in Sugar Hill, GA. Key responsibilities: Initial contact for builders and field managers with questions. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Processing new construction takeoffs using RFMS Measure estimating software. Developing preliminary quotes for upcoming jobs using RFMS. Assisting with new construction design appointments when needed. Create new construction work orders for upcoming builder jobs and custom homes using PowerPoint and Adobe. Assisting field managers with scheduling needed punch work. Assisting with the management of new construction accounts. Desired Skills and Experience Proven customer support experience or experience as a service representative Strong phone contact handling skills and active listening Experience with RFMS, Adobe, PowerPoint, and RFMS Measuer is a plus! Ability to communicate with customers in a professional setting and provide knowledge about products and/or installation methods to ensure customers understand HFD processes and procedures. Customer orientation and ability to adapt/respond to different types of individuals. Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively. What we offer: On the job training and shadowing Full-Time Salary plus Commission Competitive benefits package Paid Holidays PTO (Vacation/Sick Days) A family-owned, friendly work environment Powered by JazzHR
Company:
Hillman Flooring & Design
Posted:
April 8 on The Resumator
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More About this Listing: Customer Service Account Manager
Customer Service Account Manager is a Customer Service Account Manager, Customer Service Representative Job at Hillman Flooring & Design located in Sugar Hill GA. Find other listings like Customer Service Account Manager by searching Oodle for Customer Service Account Manager, Customer Service Representative Jobs.
Customer Service Account Manager is a Customer Service Account Manager, Customer Service Representative Job at Hillman Flooring & Design located in Sugar Hill GA. Find other listings like Customer Service Account Manager by searching Oodle for Customer Service Account Manager, Customer Service Representative Jobs.