This listing was posted on Tip Top Job.
Sales Associate
Location:
Charlottesville, VA
Description:
Job Description The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services on a daily basis and have the ability and desire to interact in a team environment and be willing to contribute to the team efforts. RESPONSIBILITIES: :Operate with accuracy and efficiency the appropriate core banking systems and a sales associate window as follows: :Accept deposits, verify cash deposits, endorsements and comply with Regulation CC requirements and bank deposit policies.:Accept payments for all loans/lines of credit.:Process the redemption of U.S. Savings Bonds.:Process night depository, ATM and mail deposits, if applicable.:Provide additional customer services including processing/issuance of official bank checks and credit card cash advances:Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits:Adhere to cash differences/controllable losses policy:Identify customers, by understanding and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash, and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank:established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds:Verify signatures and account ownership as required. Exercises discretion, judgment, and initiative regarding transaction problems and inquiries:Comply with all department and company policies, procedures and overall security;:Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.:Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self:performance and following action plans:Ensure delivery of excellent customer service throughout the Bank by adhering to sales and your service standards .:May be responsible for branch opening/closing procedures:May escort customers to safe deposit boxes in accordance with the Bank's safe deposit box policy and security procedures:May assist in opening/closing of branch vaults under dual control:As needed, order, receive, verify, and distribute cash in accordance with bank policy:Promote and maintain positive relationships with all internal and external customers:Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow:Responsible for keeping current and being knowledgeable in order to communicate the Bank's products and services to clients.:As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours Qualifications:High school diploma or equivalent;:Successful completion of the Bank's in:house Sales Associate Training Program.:Previous customer service contact experience is highly desired.:Ability to demonstrate a sales oriented professional demeanor:Excellent communication skills:Experience in handling money preferred :Proficiency in Microsoft Office Products (Word, Excel) required:Understanding and working knowledge of appropriate core banking system is a plus:Detailed oriented;:Strong interpersonal skills;:Professionalism and confidentiality is essential:Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis:Flexibility on work schedule as business needs arise KEY COMPETENCIES: :Customer Service:In
Posted:
April 3 on Tip Top Job
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More About this Listing: Sales Associate
Sales Associate is a Sales Sales Associate Job located in Charlottesville VA. Find other listings like Sales Associate by searching Oodle for Sales Sales Associate Jobs.
Sales Associate is a Sales Sales Associate Job located in Charlottesville VA. Find other listings like Sales Associate by searching Oodle for Sales Sales Associate Jobs.