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Front Desk Agent | Front Desk Receptionist in Clerical Job at Shaner Hotels in Lewisburg PA | 72131

Shaner Hotels

This listing was posted on Broadbean.

Front Desk Agent

Location:
Lewisburg, PA
Description:

ABOUT THE TEAM Shaner Hotels has an amazing opportunity to join our team at our Lewisburg Fairfield Inn, located in Lewisburg, PA near Bucknell University. Conveniently located off Route 15 and Interstate 80, guests will enjoy our proximity to many local attractions.ABOUT US Shaner Hotel GroupShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!JOB DESCRIPTION Be available to work a flexible schedule, including weekends, holidays, and varied shifts between 7am-3pm, and 3pm-11pm. * Process all check-ins and check-outs according to established hotel requirements. * Adhere to payment, cash handling and credit policies/procedures. * Generate, print, and distribute daily reports to designated departments/personnel. * Handle guest complaints ensuring guest satisfaction. * Resolve discrepancies on the room status report with Housekeeping. * Other duties as assigned. ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications * High school graduate or equivalent. * Minimum one year customer service experience; previous hotel experience preferred. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * Computer experience preferred. * Bilingual English/Spanish a plus. * Knowledge of local activities and attractions appropriate for clientele.
Company:
Shaner Hotels
Posted:
March 23 on Broadbean
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More About this Listing: Front Desk Agent
Front Desk Agent is a Clerical Front Desk Receptionist Job at Shaner Hotels located in Lewisburg PA. Find other listings like Front Desk Agent by searching Oodle for Clerical Front Desk Receptionist Jobs.