This listing was posted on ListedBuy.
Loan Case Manager
Location:
Coatham Mundeville
Description:
Customer Account Manager Salary: Up to £28,000 per annum + Bonus Location: Southampton Contract: Full Time, Permanent Hours: 37 ½ hours per week. Working shifts from 8.00am to 8.00pm Monday to Friday and Saturday 9.00am to 2. Customer Account Manager Salary: Up to £28,000 per annum + Bonus Location: Southampton Contract: Full Time, Permanent Hours: 37 ½ hours per week. Working shifts from 8.00am to 8.00pm Monday to Friday and Saturday 9.00am to 2.00pm Our client, an award-winning fintech business is looking for a Customer Account Manager to join their team in the centre of Southampton. They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9. As a Customer Account Manager, you will be directly responsible for the collection of payments, in line with company policies and procedures when customers are both up to date and in arrears. You will need to work with the customer to understand their financial and personal circumstances in order to build a relationship with them and tailor an affordable, acceptable, and sustainable repayment strategy based on the customer’s needs. You will need strong negotiation skills which are delivered with empathy, as well as the ability to overcome objections. Main Responsibilities: Manage existing customer loan accounts on an ongoing basis, proactively identifying potential issues/problems and recommending/implementing solutions. Liaise with all customers including those up to date, for general maintenance of an account and for the collection/arrangement of outstanding payments. Maintain the highest quality of customer service through communication and negotiation, using appropriate methods and tools available to facilitate the rehabilitation of customer’s accounts Take ownership and accountability when making business and customer orientated decisions whilst ensuring Treating Customers Fairly principles are maintained and exceeded. To work with customers and. Visit ListedBuy for more information.
Company:
The Works Staffing Solutions
Industry:
Community & Social Services
Posted:
March 23 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Loan Case Manager
Loan Case Manager is a Social Services Case Manager Job at The Works Staffing Solutions located in United States. Find other listings like Loan Case Manager by searching Oodle for Social Services Case Manager Jobs.
Loan Case Manager is a Social Services Case Manager Job at The Works Staffing Solutions located in United States. Find other listings like Loan Case Manager by searching Oodle for Social Services Case Manager Jobs.