ProPharma Group
This listing was posted on ProPharma Group (via Broadbean).
Director, PV Case Processing
Location:
Raleigh, NC
Description:
Director, Pharmacovigilance (PV) Case Processing is responsible for setting the strategy and driving the operational goals for the service line, ensuring staff executes according to company standard operating procedures (SOPs) and department operational procedures. The Director acts as a strategic business partner towards key accounts. The Director's primary focus is on the CP group both from the customer as well as from the employee experience. The Director is a contributing member of the PV Leadership Team and Global Management Committee.Developing and managing CP Policy: * Contribute to the formation of a long-term vision, as well as formulation of strategic targets, driving operational goals for the CP team including adverse (AE) case processing, AE intake and follow-up, serious adverse event (SAE) review, medical review, safety database configuration support, safety lead functions, out-of-the-box safety report/line listing generation and/or custom report quality review, and reconciliation activities. * Contribute to the PV sales goals by participation in and/or oversight of proposal process regarding CP activities and maintaining industry awareness of CP task requirements and trends. * Participate in internal and external forms of consultation, dissemination of the vision, objectives, and philosophy of the organization and function as an authority on the department's area of expertise. * Regularly inform Executive Management regarding issues, progress, and developments within the CP group.Meeting Financial Targets: * Participate in development and management of the CP group's budget. * Regularly evaluate the financial results of the CP team.Directing the department: * Oversee the CP group resourcing needs including evaluation of future needs, participation in the recruitment process, and interviewing candidates for potential hire. * Coach and guide colleagues, act as a role model and provide real time feedback to foster growth in employees. * Manage direct reports including 1:1 meetings, performance reviews, frequent coaching, and redirection of activities as needed. * Oversee the cohesion between various activities within the CP group and overall PV business to improve efficiency, effectiveness, and quality. * Identify problems, risks, and bottlenecks in work processes and drive change to resolution while mitigating client, regulatory, and company risks.Performing Relations Management: * Conducts negotiations for complex and sensitive projects with at large clients or commercial partners and manages as such within the CP group. * Identifies necessary changes to improve client satisfaction, provide oversight of quality and compliance, and maintain or provide oversight for governance relationships with clients. * Responsible for the transition of department activities following company acquisitions. * If necessary, directly oversees the activities as listed: * CP activities, including case intake, case triage, case assessment, quality control, secondary/medical review. * CP workflow state management compliance, both within the case workflow and associated with client exchange and/or regulatory compliance. * Monitoring of CP key performance indicators (KPIs) and internal metrics. * Acts as an escalation point for client-related matters, as needed. * Oversee PV document management to ensure that all CP PV-related documents are up-to-date and consistent with one another. * Quality investigations and process improvement strategy for CP-related activities.
Company:
Propharma Group
Posted:
March 21 on Broadbean
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More About this Listing: Director, PV Case Processing
Director, PV Case Processing is a Executive Director Job at Propharma Group located in Raleigh NC. Find other listings like Director, PV Case Processing by searching Oodle for Executive Director Jobs.
Director, PV Case Processing is a Executive Director Job at Propharma Group located in Raleigh NC. Find other listings like Director, PV Case Processing by searching Oodle for Executive Director Jobs.