This listing was posted on The Resumator.
Appointment Scheduler
Location:
New Port Richey, FL
Description:
Bayonet Plumbing, Heating, and Air Conditioning is in need of an Appointment Scheduler! Various Shifts Available – Days, Nights, Weekends! Responsibilities Manage incoming and outgoing mail, emails, and faxes Interact with customers via email to provide information Use computer system to track, gather information, and/or troubleshoot customer issues Process transactions and reply to inquiries about services Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken Schedule appointments and field customer questions Address problems and requests by transmitting information or providing solutions Ensure that appropriate actions are taken to resolve customers problems and concerns Enter data in computer system and maintain logs/records of calls, activities and other information Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken Show care and compassion for customers Maintain the highest level of customer service Effective communication with all other dispatchers and persons in the office Ability to work as a team Ability to work in a very fast paced, high pressure environment Required Skills Email/Outlook Experience 1-2 years minimum Excellent communication skills, including active listening Service-oriented and able to resolve customer grievances Proficient computer skills Proficient phone/communication skills Great attention to detail Ability to multitask Must be willing to work on varied evenings and weekends. HVAC or Plumbing office experience a plus Education and Experience: High school diploma or equivalent Customer Service Experience Required Benefits: Medical Insurance Dental, Vision, Accident, Short Term Disability, Critical Illness, and Hospitalization Insurance 401K Company paid Life Insurance and Long Term Disability Insurance. Bonus commission package Powered by JazzHR
Company:
Bayonet Plumbing
Posted:
March 16 on The Resumator
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More About this Listing: Appointment Scheduler
Appointment Scheduler is a Clerical Scheduler Job at Bayonet Plumbing located in New Port Richey FL. Find other listings like Appointment Scheduler by searching Oodle for Clerical Scheduler Jobs.
Appointment Scheduler is a Clerical Scheduler Job at Bayonet Plumbing located in New Port Richey FL. Find other listings like Appointment Scheduler by searching Oodle for Clerical Scheduler Jobs.